Regency 1.15 GPM Wall Mount Pre-Rinse Faucet with 12" Add-On Faucet and 8" Centers

We purchased this faucet as part of a large order for our new sushi restaurant. In a short period, various things started to go defective. The first being the sprayer. Had to re-fit that a few times. Then it stopped working altogether. A couple months later, the main lever to turn the water on/off stopped working. Now, when you slightly turn on the hot water lever, it slowly opens on its own to a full blast. Definitely do not recommend this product. A Plumber's repeat visit isn't cheap.

We experienced the same problem as the other reviewer. After only 2 weeks in use, the cold and hot water handles slowly open to full blast and cannot hold at a lower rate. Now the hot water side can't be closed AT ALL. We'll have to replace the unit. Can't help but wonder why this is even being sold with issues like this?

Should have read the reviews first, but as stated by the majority of reviewers. I can also verify that this unit is not high quality. I have used it for over a year now and all the same problems have arised. The spray did not have enough coverage and started to leak around the rubber housing. The add on faucet to open/close the water line has stopped working correctly and water comes out in drizzles, sometimes you can’t even stop the water from leaking when shutting it off. You would have to shut off all the valves completely. The hot and cold faucet handles will eventually break its rubber seal after a short period of time. And having to replace the seals multiple times is frustrating. The price is appealing but for the headaches that come with it? Better off with a higher quality spray.

Not the best product on the market but for the price and what we will use it for it is just right. Can buy 3 of these for the cost of a name brand one.

Great unit, not necessarily the top of the line, but will definitely get the job done. I have this above a 3 compartment sink and love the feature of being able to fill it up with the faucet then switch to spraying.

May I start off by saying our company has bought a fair amount of products from this site....All items come in a timely manor / prices are fair / basically a good experience with Webstaurant website. In January - I took a leap of faith and ordered [3] of these faucets [I usually order name brand products - like T&S]....One of the faucets had an issue with the finish - faucet has vacuumed sealed w/ plastic wrap & the chrome finish peeled off when the plastic was removed on several of the parts....tried to return & it was unfortunately  past the 30 day return window....called a service tech person [who was very nice & helpful...she allowed me to send pictures - long story short - They quickly allowed a store credit...Which I'm grateful for -Thank You!!! We have [2] other faucets that we installed in less than 3 months they both Read More

Do not buy. Spend the money for a better unit. Unit has only been in service for two weeks and the hot water valve/faucet is already malfunctioning. Turn the hot water on and nothing to a dribble comes out. Take bonnet off and the seal is undoing itself and sealing the flow no matter what. Rubbish. Will be looking to upgrade ASAP.

This wall mount pre-rinse faucet is a must for any 3 compartment where dish or ware washing will take place. At half the cost of other brands, this unit is a no brainer.

Great item. Exactly as described.

Absolute piece of junk! Purchased this one to replace another Regency product gone bad. Will avoid the entire brand going forward.

I made a huge mistake by not listening to the numerous negative reviews on this product. I figured it couldn't be too bad, but it has been nothing but problems since we installed it. The sprayer dribbled rather than sprayed when new, and now it doesn't work at all. Like some of the other reviewers, we've also had issues with the faucets (the cold one doesn't even turn on anymore). I'll likely upgrade to a better unit through Webstaurant, but I'm extremely disappointed and this product shouldn't be on the website. Spend more money now and you'll be saving a lot in the long run. We've now made this purchase, paid for its installation, and already have to repeat the whole process only months into our new business.

Every faucet and fixture I bought from WebstaurantStore is a piece of junk. They all leak and all of the sprayers I bought don't work. We just opened our brewery last week and now we have to replace every faucet and sprayer in the building. NEVER buy any faucets or fixtures from this place. literally everything we bought arrived damaged or faulty. This may be the worst company I've ever seen in my life.

Just opened 3 weeks ago and the cold water faucet does not work. Anything that is on Webstaurant should be able to last at least a year. I get that kitchens can be hard on things, but this is completely unreasonable. The lack of attention to detail regarding product quality is sad. Webstaurant should quit selling this product immediately. Unfortunately I was stupid and didn't read the comments prior to purchasing.

I agree with everyone here. Maybe not use aluminum or thin plastic to fabricate a spray nozzle destined for heavy commercial use. Also yes the faucets are junk. Boo! It’s forced me to drink to forget the time I purchased this garbage.

Great item, works well with sink. Really Great. We Would buy more when needed. Great product. Every restaurant needs this item. Its a must have for sure.

buy a better unit. this faucet leaks as reported in multiple areas. i am a professional and no amount of disassembly and reassembly with teflon will fix. the threads are poorly controlled and the pieces do not seal to each other. i would not recommend. cost me hours of my time to remove and try to fix multiple times.

I will be contacting Webstaurantstore tomorrow to request an RA for this unit. I do not recommend purchasing this model. The two problems we encountered were multiple leaks and the sprayer is close to useless. Many hours wasted. Placed order today for a higher quality unit.

Made very chip, I had to call plumber 3 times in 10 month. Wont recommend to any one. Ordering new one.

We love this faucet and sprayer! We installed it over dual commercial size sinks and the faucet fills the sink with water in no time! The sprayer makes cleaning large pans or sink full of produce a simple job. It gets lots of attention from visitors and looks attractive even in a home kitchen. It doesn’t come with installation instructions which made it complicated and time consuming to set up but we would recommend this purchase for commercial or residential use!

My plumber fixed it well, no leakage yet. However, I do not like how it is sprayed. It is just messy and splashes everywhere like in the video. my residential one is better than this.

The regency wall mount pre-rinse faucet with 12" add on faucet and wall bracket is a great addition to any kitchen. We love this combination faucet and wall bracket.

We bought a couple of these faucets for our 3 compartment sinks. They were easy to install and work great. The spray nozzle is horrible. It only has a few holes for the water to come out of. The pressure is good, but the water goes everywhere and is not effective. We ended up changing out the nozzle for a better one that has pressure and coverage. We would not recommend this.

like the previous orders, the faucet sprayer does not work. It doesn't spray consistently, it's hard to wash or do anything because it barely disperses water. It seems to be a very low quality product overall.

So far so good, the rinse sprayer makes a mess unless you have the water turned way down, sprays everywhere. Easy install and looks nice.

This is a very good quality pre rinse faucet. We purchased it for the faucet itself, rather than the sprayer, but all of it is very well made

Good value for the price. Trigger and handle easy to hold while rinsing out pots and pans. Wish hold down ring for sparyer was not plastic.

Love this faucet, looks good, easy to use. The hose is perfect for washing off tough items. Can go back and forth between regular faucet and hose easily.

Quality built product and was a little tough to find the right fittings to hook to the plumbing, it all worked out in the end and works great!

There are other name brand more durable but these will get the job done at a lower cost. Very good quality for the price. We bought 3 of these. Would buy for the same price again.

Having spent 30 years in wholesale plumbing distribution, I knew that I was willing to settle for a generic sink faucet. There are mostly little things that were annoyances but the money savings was huge versus some other brand. One screw was slotted but too shallow to get it to tighten so I had to run to a department store. The handle for the add-on faucet valve needed to be facing the wall because the swing of the spout was not wide enough (with the riser to the hose in the way) - still worth the hundreds I saved at this point. Know what you're buying going in and you'll be fine - you get what you pay for.

Pretty solid unit, especially for the money. We did have to adjust the hot and cold levers though, as they didn't line up properly in the off position.

Had to buy the low lead version for dish washing and food prep use. I like that the faucet has both the sprayer head and the standard faucet to cover all daily use needs.

I insist with these faucets, other models are very expensive and were not in our budget, so we gave this one a try. We installed it about a year ago and has been fine.

Awesome Regency Pre-Rince faucet. Nice long 12" faucet allows great length to reach all 3 tubs. Very powerful for removing most of an food product.

Good quality faucet. The only problem is if you need replacement parts they can only be ordered through here. So you have to wait for it to ship.

This is the second one of these we have purchased, and always they leak just a little when the water is on, and the switch is on sprayer, but the sprayer isn't actually being used. Just a constant slow drip.

The faucet is good for when you are just opening and are on a tight budget. It won't last forever, and you will need to replace it down the line but for the time being it gets the job done. (Watch out for the self-opening valve...)

When I received this product, the add on faucet was missing. We've been using it with pre-rinse faucet only for a little over a year now. At the 8 month mark, the faucet handles started doing the same thing that other reviewers have reported. The wall mount support bracket has been detached since the 9 month mark. And now the pre-rinse assembly has come apart and water is spraying everywhere. I have to order a new one now which is unfortunate. I had hoped this product would last beyond a year.