Customer Reviews
Overall User Rating:
Carnival King CCM28 Cotton Candy Machine with 28" Stainless Steel Bowl - 110V
( 4.1 stars from 38 reviews )
This should be no stars, but it's not an option.
I ordered this after customer service said it was shipping from 2 states away, and I needed it quick. When it eventually shipped it was literally from the opposite coast.
When it arrived it was dented in several places. When I plugged it in, it blew a fuse. When I eventually got it plugged into another outlet, nothing spun and sugar started bubbling out of the screws.
Loved it huge hit at outdoor pool party. I couldn't keep the line down. It is well worth the investment! Guests didn't believe I owned my own cotton candy machine. Definitely a crowd pleaser! It is always a huge party favorite
Adrienne
This thing is awesome we bought it to bring it to the school for fundraisers and we're just going to give it to you it was on sale for a great price so I couldn't pass it up fantastic deal works great
First and last Carnival King product. There are 9 positive reviews of this product from owners who have just received their machines and are still dazzled by the newness. I, however, have the opportunity to review this product after a few months of ownership and have discovered that Carnival King has abysmal customer service post-sale. I cannot get a replacement head for this machine. Direct contact with the company has yielded no luck. Their excuse: Sorry, we don't sell directly to consumers. After contacting Webstaurant Store and their other distributor, lo and behold, there is no availability at all, while they continue to sell the unit with...you guessed it...a spinning head.
In closing, I would not recommend this company if you operate on a commercial basis. You will be sorry when you are missing out on $$ while your machine sits idle for want of a critical part.
All clips broke loose second use. After adding bubble, sugar flys everywhere and can't make a nice cone. Can't figure out why it all the sudden is throwing sugar all over. Frustrated since there is no one to call and a poorly written manual. Giving up on this venture. Cannot be used indoors without the bubble, overall would suggest a different machine.
The first time I used the machine it worked GREAT! Just like the ad said, 2 cones a minute. Now the 2nd time I used it, it takes 5 minutes to make one small cone. I have tried to clean it. I have asked the company several times if I can remove the spinner head to clean it, but with the only response was look on page 3 of your manual. Can anyone offer any advice to me. I loved my machine the 1st time, but now I can't use it.
BEST investment ever. This cotton candy machine is easy to clean and assemble. Not incredibly heavy and has been a fabulous fundraising took for our non profit charity. So much so, I just purchased an additional machine.
The machine works great, however the four clips that are attached to the bottom of the stainless steel bowl are horrible! The clips were attached to the bowl with three welds each. Within a year the first clip feel off, now the second one on the same side. The design of the bowl is flawed and now within a year we have to replace the unit.
Worked great the first time we used it a week ago, made about 100 cone. Went to use it today, made maybe 20 cones and it started sparking and spitting electrical wire out. Would not recommend for commercial use.
Amazing design my whole family loves it. Great for entertaining kids at parties! At first I thought it was a little pricy but it is great!
I love my machine. I have no problems with it at all. I was surprised that the Cotton is spun straight out of the top instead of the sides.
The machine runs very quiet, which was a concern of mine because I am using it in a public place. After the machine initially heats up, the candy comes out very quickly. I was researching different techniques and I finally settled on one that works best for me. I turn off the machine before I add the sugar. I add one scoop via the scoop that is supplied with the machine. That single scoop will make one serving the size of a human head. I find doing it one serving at a time eliminates most waste. Transitioning from one cone to another can get a little messy, so I do one serving at a time. Once i have the scoop poured into the heating head and the machine powered on, I use a cone to collect the candy. I do this by spinning the cone in my finger counter-clockwise, while running the cone around the bowl in a clockwise motion. In my practice this gave the most presentable looking cones.
This cotton candy machine works like a charm. It is light and dependable. Love it and plan to order several more of these for more events!
This product is easy to use and efficient. Although the first machine we received did not turn on, customer service worked with us to get a replacement pretty quickly. Heat up quickly and easy enough for other staff to use.
We've only had this machine about a week now (2/2/17) and so far we are having a BLAST with it! We placed the machine by the entrance near a window and the attention it draws as the Floss cones are made has been wonderful. The machine has been super easy to clean and is significantly quieter to operate than I had anticipated. It is incredibly easy to operate, our 13 year old has become an effective cotton candy maker in our candy shoppe. So far we've only purchased the cherry flavored Floss be today I'll be ordering a yellow and blue flavor to compliment our display. Highly recommend this affordable fun machine.
I purchased this machine a few months ago. Upon start up it makes a loud humming noise and I have to turn it off and on several times to get it to stop humming. Now just the other day the hooks that are used to secure the steel drum to the motor broke off. Now I can't even attach the unit to the motor. I've tried to find a customer service number for carnival king but I've had no such luck. This machine was purchased to increase revenue at my business. It has failed miserably. Looks like I'm out of a few hundred bucks. Very disappointed.
I bought this for my husband for Christmas. It was, single-handedly, the best gift he's ever received! He plugged it in right away and started making cotton candy. We've made it for guests the day after Christmas, too. This piece is quite large - really not for home use - but we plan to use it for parties and at our business, eventually. Delicious cotton candy. Easy to clean. Great price and amazing customer service. Will be back for future needs!
If this has a temperature control this device would have been great, but it doesn't. The sugar will burn easily and my only option is to remove the bolts and spend days using a dremal and sand paper to remove the tar. This then leads to further damage to the machine. My advice to some one looking for a machine so for a high end model with temp control and only use Gold medal floss brand.
Purchased that Carnival King CCM28 cotton candy machine for a school project and our students loved it. Now every day at school we are making cotton candy. Cool.
Amazing machine smells so good attention grabber line maker and efficient in making cotton candy glad I purchased ??will buy more quality products from Webstaurantstore
This was cotton candy machine was easy to use & set up made cotton candy pretty fast & easy to clean up & had a line of kids waiting!
this machine i was scared because of the price but it is great my customer love it and great money maker ... it rental almost all the time
love the smell took,a minute but now I know how to make cotton candy. this machine is full of fun exciting to everyone who sees it and draw a lot of attention.
Outstanding customer service! Promptly replaced defective machine! Produced delicious light, fresh tasting cotton candy! The customers were extremely impressed with this machine's output of product!
Bought this to use for my concession trailer business. I will be using it this weekend. We have tried it at home a few time, seen to work like a charm.
I will update after the weekend.
After using cotton candy machines costing hundreds of dollars more than the Carnival King, I was skeptical regarding the performance of this machine. We gave it a thorough work-out at a local festival, spinning cotton candy for hours! The cotton candy was so beautiful that people were taking pictures and videos of their children holding it. It kept up with the demand of non-stop production until about 6 hours into the second day when the belt broke. Fortunately, it comes with replacement belts so we were able to get it up and running again. Another plus for this machine is that it stretches the cotton candy floss sugar so much further as it spins every single grain (unlike our more expensive machine which leaves a lot of sugar unspun) and is super quiet.
We purchased the Cotton Candy Machine for our small business to rent out and we also wanted to use it for our children's ministry at church. It is so much fun and so easy to use! We have used it several times and it is easy to set up and use. Our kids ministry is showing the kids how to spin their own cotton candy and they really love it! For outdoor use, I would suggest purchasing the bubble cover to keep the candy from blowing around too much. That's my next purchase from webstaurantstore.com
The cotton candy machine works great I got it for my babys 1st bday and all the kids loved it and they are cheapest place to buy from shipping is fast too I buy all my concessions supplies from them never have a problem
Huge, bigger than it looks in the picture. It will turn one scoop of sugar into candy in about 10 seconds. Very sturdy and well built. Quiet.
Just got my machine in and its GREAT!! Easy to use and very very fun!! I would recommend this to anyone who is just starting off!
This is a good beginner cotton candy machine. I make my own sugar floss and it works great in the machine. I would recommend getting the dome to go with it.
We received our Carnival King Cotton Candy Machine last week and we are amazed by the quality of the machine! Great Product and super price! The Carnival King is a great addition to our Gourmet Popcorn Store.
I bought This to replace the nostalgia cotton candy cart. I was so impressed cotton candy comes out supper fluffy and yummy! My customers love it aswell... i will def be ordering another one once they are back in stock
just use this item for the first time solutely love it waiting for the dome to come in then I will send another review of the Dome and the Machine
AWESOME! I was going to purchase a similar one that was pretty much twice the price (well known brand vs. competitor) and I am so glad I went with this one. Bargain and does the same thing! YUM.
In the market for a cotton candy machine?! Who isn't?! This is a great choice if you're looking for a cotton candy machine with class. Its pink color is really beautiful and it also get the job done fast. Look no further; your next purchase starts here!
shipping was super fast and everything arrived in perfect condition! we're looking forward to making our first batch this weekend and will post pics!!! our event starts next weekend and i believe this machine is going to be perfect:)
WHY RENT IT WHEN YOU CAN OWN IT? I PURCHASED THIS UNIT FOR A SCHOOL FOR THE SAME PRICE AS A PARTY RENTAL COMPANY WANTED TO RENT IT TO US FOR. GOOD QUALITY, LARGE UNIT. BEST PURCHASE!
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