Refrigeration Warranties Explained

Avantco Refrigeration Warranty

Every piece of Avantco Refrigeration is built to exacting standards and the designs have been tested thoroughly to ensure optimum performance right out of the box. However, the company is also committed to 100% customer satisfaction. Although you may never need this warranty, the company's reputation has been built by providing top-notch products and support.

At no extra cost, the Avantco limited service warranty warrants that your unit will be free from defects in material and workmanship for a specified period from the original date of delivery. When a unit has a covered failure, they will service your refrigerator so it's up and running in no time. Each series of Avantco refrigeration units is covered by a 1, 2, or 3 year parts and labor warranty.

5 Year Compressor Warranty

In addition to covering parts and labor, this warranty also covers the compressor part on all the series above for a period of 5 years from the original date of delivery. Since the compressor is such a crucial part of your refrigerator, this extended 5 year compressor warranty delivers the confidence and security you deserve. This warranty does not cover issues caused by improper installation or failure to maintain the unit within the proper operating conditions specified by Avantco Refrigeration.

Avantco Residential, Food Truck, and Non-Commercial Warranty

This warranty provided by Avantco Refrigeration can be applicable to residential, food truck, and non-commercial customers within the Contiguous United States. It guarantees that all newly purchased equipment will be fully functional upon delivery and proper installation, within a maximum period of 30 days from the delivery date. Not all equipment purchases are covered for use in residential settings, so make sure to double check your model's warranty for exact details. If any issues arise, customers should contact their authorized place of purchase for assistance.

Excellent Customer Service

With Avantco, the warranty process is streamlined for maximum convenience. Avantco's customer service team is dedicated to providing quick and efficient support to ensure that any issues or concerns are addressed promptly. This level of service eliminates the need for businesses to contact third-party services for assistance, saving your business time and resources. For further information, visit the Avantco website.

Delfield Warranty

The Delfield 3 year parts and labor warranty is available on most Delfield refrigeration units. In addition to the 3 year coverage, each unit below comes with an additional 7 year compressor warranty.

This warranty does not apply to any unit or part thereof that has been subjected to misuse, neglect, alteration, or accident, such as accidental damage to the exterior finish, or operated contrary to the recommendations specified by Delfield. It also does not apply to any unit that has been moved from the location where it was originally installed. To file a warranty claim, visit the Delfield website.

Hoshizaki Warranty

With a wide range of different refrigeration units, each series or line of Hoshizaki models comes with a different warranty. The warranties do not cover issues caused by improper installation or failure to maintain the unit within proper operating conditions. It also does not cover normal wear type parts such as light bulbs, lamps, and gaskets.

Visit the Hoshizaki website to file a warranty claim or for more warranty information.

Coverage Limitations

While refrigeration warranties provide valuable protection for your commercial equipment, it's essential to understand that they often come with coverage limitations. These limitations outline specific scenarios where the warranty may not apply. By familiarizing yourself with these exclusions, you can ensure that your equipment remains eligible for warranty coverage.

Failure to Use with Proper Operating Conditions

Refrigeration equipment is designed to function optimally within specific operating conditions. If your equipment fails due to being used outside of these recommended parameters, the warranty may not cover the repair or replacement costs.

Improper Installation

Improper installation can lead to performance issues or even equipment failure. If your refrigeration equipment malfunctions due to incorrect installation practices, the warranty may not cover the associated costs. To avoid this, it is recommended to have your equipment installed by a certified technician who understands the manufacturer's specifications.

Failure to Undergo Preventative Maintenance and Cleaning

Regular maintenance and cleaning are essential to keep your refrigeration equipment running smoothly. Neglecting these necessary tasks can lead to malfunctions or breakdowns. If your equipment fails due to a lack of preventative maintenance or inadequate cleaning, the warranty may not cover the necessary repairs. It is crucial to adhere to the manufacturer's maintenance schedule and keep detailed records of these activities.

Equipment That Has Been Altered, Repaired, or Modified by an Unauthorized Party

Tampering with your refrigeration equipment by unauthorized individuals can void the warranty. If you attempt to alter, repair, or modify the equipment yourself or hire someone without proper authorization, the warranty coverage may be compromised. It is always recommended to contact the manufacturer or an authorized service provider for any repairs or modifications to ensure warranty protection.

By understanding refrigeration warranties and taking proactive steps to maintain your equipment, you can ensure the longevity and reliability of your refrigeration system. Don't overlook the importance of warranties when making purchasing decisions, as they can provide valuable coverage and support for your business. Ensure you fully understand your equipment's warranty, allowing you to find the perfect terms for your business operation.