Verified Purchase
It gets two stars because it looks nice, and cools properly. It only gets two stars because what they fail to tell you in the description is that it can ONLY be used with the factory provided set up of 8, 1/6 pans. Don't go thinking its customizable like EVERY other sandwich prep cooler on the planet. You want to use 1/3 pans? Forget it. 1/9 pans? No way. 8 1/6 pans and that's it. TurboAir built this cooler so that width between the rails is for the narrow side of a 1/6 pan, not the standard wide side of a 1/6 pan, which coincidentally is the same as the width of 1/3 and 1/9 pans. Also, good luck getting anyone from TurboAir on the phone. They seem to have no interest in customer service. My advice: AVOID this, and all TurboAir products at all cost...Unless you want to just put 1/6 pans in it, and are going to hope you never need any kind of customer support.
2 out of 3 found this review helpful
Thank you for the review, Tyler. We're sorry that you were disappointed about the pans not fitting well. Different pan sizes will fit or not fit depending on the maker, since dimensions can vary slightly from manufacturer to manufacturer. A Customer Solutions Representative will be in contact with you about this.