Verified Purchase
- Type:
- Metal Brew Basket
- Voltage:
- 208/240V, 4500-6000W
It started leaking within weeks. I have been told the new filters are bad. They sent a repair company. And I have paid for 2 services and it continues to leak. I reach out to fetco no replacement or help so far. Reached out to WebstaurantStore they said to call fetco. Not even a discount on a new unit. For the price this is frustrating. I will update if Fetco or WebstaurantStore decide to help. So bummed on this investment.
Thank you for your review, Emma! Please note that this brewer should be used with water hardness levels between 125-250 TDS. Otherwise, it may impact its lime resistance and cause the unit to not function properly. Our Customer Solutions team will remain in contact with you to help ensure that the proper filters are being used with this item.