Verified Purchase
This new unit arrived about May 1st, 2015. In March of 2016 the pump started making a lot of extra noise. Come to find out since we are using it to vac seal warm bags it causes a lot of condensation in the chamber. We would do about 12-20 bags (6-10 cycles since we did 2 at a time) and wipe it out good after each use. I had no idea this moisture runs right through the vane pump on this machine. There is nothing to prevent that from happening. After I spoke with Gary that works at ARY's customer service, he told me to keep using it and although the warranty was up in about 2 months that "his company doesn't treat people that way" and if something further happened he would stand behind it. Now here we are Oct. 12, Read More
3 out of 3 found this review helpful
We appreciate your review, Andrea! If you ever have any questions about the product that you are purchasing, please contact our Customer Solutions team for more information.