Verified Purchase
We purchased this machine in February. It has given us nothing but trouble since we purchased it. We contacted Webstaurant several times and they told me it was a warranty issue and they couldn’t do anything. I asked for a refund and to return the machine and they told me no. I contacted the warranty company and they sent someone to look at it. The technician was very nice. He was directed to call ARY to get them to walk him through what to do. It still didn’t work. They then sent a part and the tech guy had to come back. The new part still didn’t work. After many phone calls and a lot of complaints on my part they are sending a new machine. We will see if that one works. We would never purchase another one from this company! Don’t waste your time or money! Look for a better one!
3 out of 4 found this review helpful
We appreciate your review, Lynn. We wish this ARY VacMaster VP540 Floor Model Chamber Vacuum Packaging Machine with Two 20 inch Seal Bars would have worked out for you. Our Customer Solutions team will remain in contact with you about this.