KitchenAid KSM8990WH White NSF 8 Qt. Bowl Lift Commercial Countertop Mixer - 120V, 1 3/10 hp

I purchased this mixer Sep 11,2015 from Webstaurant store. My bakery opened November 17, 2015. I have been using this mixer since November 15, 2015, 2 days before opening day. This is the worst mixer I have ever used!!. I stopped using this mixer because it is literally falling apart. The beater bar makes a terrible noise. The wire whip is garbage and looks like it is mangled together. It does not work on high speed except only on occasions. It will just stop while it is on. Most of the time, it is only 2 speeds, low and high. It does not hit low enough in the bottom the mix a darn thing. I HATE HATE HATE this mixer. I purchased a different mixer from Webstaurant that was only a 7 qt which was not this brand and that is still going strong. I have had kitchen aids in the past and they all burned up within 30 days of use. This was only mixing cupcake batter and icing. I have 2 other 20 qt mixers to do heavy things in, but this 8 qt Kitchen aid mixer I purchased because I was told that it could handle a bakery, well, it cant and it is GARBAGE!!! I want a refund or exchange. This is USELESS and a total waste of money. Don't waste your hard earned money on this FLOP!!

Cheryl L. from Bake Divas Posted on 12/31/2015

very disappointed with the service from kitchen aid....mine is less than a year old and the lever that lift the bowl no longer works, the speed selector when going past speed 2 will turn off the mixer unless I move it very quickly...also the handle for the bowl has fallen off...it is very difficult to get through to the support and I got transferred so many times only to end up at a voice mail where my call was never returned ...I can not recommend this mixer

David H. from Franky and Dom's Posted on 12/04/2015

I found that this mixer is rendered totally useless as it has no available splash guard and the batter splashes out of the bowl at speed 4 and goes all over the place. I used the same batter in my 7 quart mixer ( from another manufacturer ) and have no problem. I thought I would be able to use more batter in the 8 quart mixer. I will never use this mixer again. I have used it once & will never use it again. It is useless. I spent a lot of money on it - don't waste yours. I would rate this no stars but not given that option.

Ethelyn L. from Ethelyn Lowe Posted on 05/13/2015

I purchased this commercial KitchenAid and it works great, but everytime I even just barely touch the bowl to the mixer it scratches...I've only had it a couple of months but it looks old due to the scratches all over it, it works great but the paint on it is awful - was hoping it would look as good as it works, but it doesn't...for the price, disappointed.

Gina C. Posted on 04/12/2014

This mixer is an absolute monster. Huge bowl with an 8 quart capacity is perfect for those christmas cookies or pies around the holiday time!

Craig C. Posted on 05/13/2017

This mixer has been used for everything! We purchased attachments to grind meat, make sausage, shred cabbage and carrots for coleslaw and more. With the included attachments we've made pizza dough, pretzels, whipped cream and cake batter. This item is a work horse. I scoff at the costco and sams club specials. They are NOT the same. You will not be disappointed.

Jeffrey A. from Allen BBQ Posted on 03/28/2017

This is a fantastic mixer. It is very reliable and powerful. The bowl is a good size and for the power, the mixer isn't too loud.

Neal W. from Coat Check Coffee Posted on 01/15/2017

A real work horse. We weren't ready to commit for a larger mixer, and got two of these. They run everyday with no problems so far. Easy to clean.

Meryl H. from CSSC Posted on 12/29/2016

looking to mix small batches of things this mixer is perfect! it has a quality that you wont get from one brought at your local store.

Marshall R. from H&H CITY PIZZA Posted on 06/27/2016

I am in love with this mixer. I know it says it is 'commercial' but really it is perfect for the home chef who makes large batches of things. I have a 20 year old 5 qt Kitchenaid that still works perfectly, but can't handle the capacity of many of my recipes...It ends up a big mess of flour or powdered sugar everywhere. I just used this 8qt mixer to make a batch of buttercream frosting which calls for 2 lbs of powdered sugar...Not a bit flew out onto the counter--The bowl had room to contain it all! And, if you watch carefully, the mixer will occasionally go on sale for 25% off! This is the best deal around!

S. S. Posted on 02/22/2016

This mixer is so quiet and powerful. I am impressed every time with how easily it kneads heavy doughs. The capacity is considerably larger than the standard in-home KitchenAid Mixers, but the machine itself is configured so it doesn't take up much more space than the standard. I'm very happy with this purchase!

Susan P. Posted on 01/26/2016

I love my kitchen aid. I love my kitchen aid. I love my kitchen aid. I love my kitchen stand mixer. I love my kitchen aid!

Jessica B. from Kaylees Bakery Posted on 10/18/2015

I absolutely LOVE this mixer. I also have a 4qt Kitchenaid mixer but this one takes the cake. It is a real power house. It tackles my MMF with precision and ease! I only wish it had a spill lid like the smaller ones.

Tiffany H. from Taylored Creations Posted on 06/18/2015

Wow! 1.3 hp is as much as my lawn mower! This can mix just about anything you want. If you don't need a giant floor Hobart then this is perfect.

Allen T. from the french market Posted on 09/08/2014

We compared the features of KitchenAid mixers of 6qt, 7qt and 8qt sizes, decided on the 8qt Model KSM8990WH. After first use, we appreciate its features and details more. Here is why: 1. The 1.3hp motor is the largest among KitchenAid mixers. The fact that only a fraction of the 1.3hp power is delivered to or needed at the mixing shaft means the motor has plenty of reserve power and is ready to deliver upon spiking power demands. This reserve power margin also translates to longer service life of the motor; 2. The 8qt stainless steel bowl handles larger batch runs easily with less chance of a spill. The open handle allows for stacking when needed; 3. All included attachments – spiral dough hook, flat beater and wired whip – are made with stainless steel from head to toe, thus dishwasher safe. They are also NSF certified; 4. During kneading, the steady turning of the shaft and the low humming of motor gears are indications the mixer is handling the job with ease. In all, the 8qt KSM8990WH is a solidly built and well-proportioned unit. Only it did not come with a plastic pouring shield. There is an optional stainless steel guard that looks very restrictive. Luckily we found the plastic pouring shield from KitchenAid 600-series 6qt mixers also fits on the 8qt bowl.

Frank Y. Posted on 08/31/2014

The classic that is a tank and comes at a great price here at webstaurant store. I use this daily and it has been a lifesaver.

Chris K. Posted on 08/21/2014

Love this Commercial Mixer, I currently have 3, the Artisan, Professional and now the Commercial. I have always have great luck with both of them, my only complaint was that I could not put my beaters in the dishwasher, NOT with this one. Honestly I had been fantasying about this model however there was logically no reason to justify the cost. I recently made a large batch of meatballs for my freezer, and (luckily I have a sense of humor) meat was flying all over my counter. (I had it on the lowest setting as well.) Later that evening (I assumed I had it all cleaned up) my husband stepped on raw hamburger meat and I had no choice but to explain my embarrassed moment (although I would love to see myself on tape, during the situation) I was using the 6 qt Professional mixer at the time. The next day, I'm all composed making hamburgers to freeze and a big chunk flew out onto the floor. I hated to throw out that much meat with the prices being so high. Well the next day I logged on and saw the larger 8 Qt. bowl Commercial on sale. I couldn't believe my luck, my husband had no problem with the expense after the hamburger squish between his toes. I love my other ones, but I must admit I think this one is gonna be my favorite. (Although I will never part with the other two.) There have been many times in the past that I have been using both simultaneously (making breads and pizza doughs etc...) I wouldn't be surprised if I don't have all 3 going at once here real soon. Love Her, and wouldn't part with her now that she is a part of the family....

Debra M. Posted on 08/12/2014

I do a lot of baking (bread every week-end) and there are so many other things that it can be used for. I have had other KitchenAid stand mixers and have to say they worked extremely well. This machine, however, can do it all with ease. It is the quietest mixer I've ever had not that the noise coming from a running mixer bothers me, but it does demonstrate how well it's made and how strong it is. I have the pasta maker attachment (the one that extrudes) and even with that work out the machine barely, if at all, gets warm. There IS a label on the nose that states that KitchenAid attachments are not approved for commercial use, but that's not an issue for home. The price at the Webstaurant store is exceptional. Check prices elsewhere to find out. Bottom line, well worth the money...

Richard G. Posted on 05/10/2014

REALLY like this after smoking the motor a bit on my 6 qt model after doubling some bread recipes. This takes it no problem!! It is also noticeably quieter than the 6 qt. It did arrive with a bad whip mixer right out of the box but a toll free call to KitchenAid and they replaced it no problem and at no cost. Also, the price was the very best at the WEBstaurant site! Even better than the cost of smaller models at other places! Great product and great service all around!

Marlin T. Posted on 04/07/2014

This mixer is excellent for commercial use. We opened a small bakery and have a large mixer. This one works well for small batches of bread.

Trixie K. from Crust and Crumb Firebrick Bread Posted on 03/17/2014

Recieved this Kitchenaid Mixer on Dec. 5th 2013. Absolutely love it. It is quiet and I love the fact you can use 8 quart size bowl and 5 quart size bowl. Spend the extra amount of money to purchase this mixer because you will find there are times you need a bigger bowl to do larger amounts of what ever it is you make. I use both bowls because I do a lot of icing for cakes. I wish I new about this Kitchenaid 8 quart before, because I purchased a 7 quart Cuisinart(big mistake) it rocked all over my counter(very light weight). You won't be sorry buying this mixer!

Carol L. from Carol's Cake,Cookies & More Posted on 12/10/2013