This is such an inferior product for this price! The top plastic strip broke off within the first week of using the oven. From the looks of it, the metal housing inside the microwave was dented, but I don't see how that could be from shipping since the exterior shell is in perfect condition. Regardless, since it was mostly cosmetic, through disappointed, I wasn't as concerned as long as the oven worked well. But, last night, when I was cleaning the oven with the door open, I noticed that the number pad moved. I realized it appears to be held on by a few plastic clips like the top strip that already broke off. How could this move so easily? I have no confidence that it will last either! How is this a heavy duty piece of equipment? We use their jetwave products, which are Read More
We appreciate your review, Jessica. We wish this product would have worked out for you. Our Customer Solutions team will remain in contact with you about this.