I am a home cook and use this pan much less frequently than I assume a typical commercial kitchen work. It failed catastrophically. I purchased Vollrath as I assumed it would be both higher quality and that they would stand behind their products. Officially, I am 12 months out of warranty and both Vollrath and Webstaurant have declined to replace it. That's certainly their choice, but I have a hard time recommending paying the premium for SuperPans.
We appreciate your review, Sam. We wish this Vollrath 30342 Super Pan V® 1/3 Size 4 inch Deep Anti-Jam Stainless Steel Steam Table / Hotel Pan - 22 Gauge would have worked out for you. Our Customer Solutions team will remain in contact with you about this.