Verified Purchase
PLEASE READ ENTIRE REVIEW BEFORE BUYING, I bought a vacPak-it VMC32 from Webstaurant on 12-11-2022, after less than 2 years and less than 500 sealed bags it started locking up, I called numerous times and e-mailed several times, they said it could be lid seal or circuit board, I replaced both and still had same problem, called a technician and he said we wont work on VacPak-it cause technical support was very bad, finally found someone to work on it and he said it was the main circuit board, (different than the one I had already replaced) called Webstaurant again to try to order the main circuit board and after several attempts they finally said they would have to contact the vendor to special order it, but machine was probably unfixable and a new one would be my best option, i asked to contact the vendor directly to Read More
Thank you for your review and your feedback, Michael! We have looked into this situation further to assist, and our Customer Solutions team has reached out to you.