The Secrets to Restaurant Management and Staff Training: The Missing Pieces to a Highly Successful Restaurant Operation

Details

Operating a successful and profitable restaurant does not depend solely upon the quality of the food you are serving - it also depends upon the service you are providing! The Secrets to Restaurant Management and Staff Training: The Missing Pieces to a Highly Successful Restaurant Operation by Christine J. Lueders provides tips and skill training for owners, managers, and staff alike, making it a great resource for any professional in the foodservice industry. This book breaks down the importance of each role in a restaurant, from restaurant owner to the host. It provides tips and skill training on gaining respect, professionalism, effective communication with coworkers and difficult customers, and overall how to work as a team for the success of the restaurant.

This book also highlights the importance of presentation in a restaurant and how to obtain a great first impression for customer retention, as well as successful floor plans, and how to use the counting system. Furthermore, it also includes a server training program to ensure you are providing the most well-rounded training program possible for your employees. With the help of this book, managers will learn how to take care of the staff, so staff can provide excellent service to your customers, who in turn will keep coming back for your delicious food and high-quality service!

Page Count: 260