Verified Purchase
- Voltage:
- 220 Volts
I don't ever write reviews as I have typically better things to do. With that said, this machine has led to so many frustrations, I felt the need to share my experience. If one of you purchase a machine from another manufacturer, than I will feel vindicated. In short, the machine does not work as advertised for long. It requires constant tweaks to the programming, wastes a ton of product, and makes a mess leading to grinds everywhere (not exaggerating). Guests do not like the product as there is no crema to speak of, the milk wand is super finicky leading to sputtering and again, a mess. I can go on and on, and I haven't even addressed how much time I dumped into trying to troubleshoot it with the tech support. Bottom lining this machine, if it sounds too good to be true, it is. Super disappointing, sorry to share this Astra.
4 out of 4 found this review helpful
Thank you for your review, Bill! We are sorry this product has not worked well for you. A Customer Solutions Representative will contact you soon!