AWFUL!! Purchased 11/18 installed 11/24. By 1/1, the ice machine had frozen over and wouldn't produce ice. Called tech support, and the tech who came out told us that it was scale build up (already?!). Cost me a lot for them to do a thorough cleaning!! This filter, that was automatically added to my cart with the ice machine purchase, lasted only FIVE weeks, nowhere near even the earliest they recommenced changing it (3-6 months), and definitely not 15,000 gallons worth of water!! We're a coffee shop and its the winter, so we weren't even using/making much ice, and it still did this. They said its because I'm in Utah and have exceptionally hard water. Nowhere on the description does it say that would be an issue, or that I should replace more frequently - it specifically says that it filters sediment AND inhibits growth of scale deposits, to replace Read More
We appreciate your review, Sadie. We wish this C Pure Oceanloch-M Water Filtration System with Oceanloch-M Cartridge - 1 Micron Rating and 1.67 GPM would have worked out for you. Our Customer Solutions team will remain in contact with you about this.