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  • Eco-friendly R290 hydrocarbon refrigerant

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"You May Also Need" items are guaranteed to work with the item you are viewing, such as lids that will fit a cup or casters that will fit a piece of equipment. If an item is not listed in this section, we do not guarantee that it will work with the product you are viewing and do not recommend that you purchase them for use together.

How to Clean Your True Refrigeration Condenser

How to Clean Your True Refrigeration Condenser

This instructional video shows the proper way to clean the condenser of T-series cabinet. Tools required for this task include: Phillips screw driver, stiff bristle brush, air tank or CO2, vacuum cleaner and a flashlight. Step one; disconnect the power to the unit. Step two; take off the louver grill assembly by opening the door and removing the screws from the top of the louverr grill. Step three; clean out the accumulated dirt from the condenser coil and fan with the stiff bristle brush. Remember to bush up and down the coil, never side to side as this could bend the fins on the coil. Step four; after brushing the condenser coil, vacuum the dirt from the coil. Again, moving the vacuum up and down on the coil and never side to side as this could bend the fins on the coil. You may use compressed air or CO2 to clean the condenser as well, just remember to vacuum the dirt off the floor and the back side of the condenser to prevent it from being sucked up into the coil. Finally, use a flashlight to shine through the condenser. You should now be able to see the light on the other end, meaning the condenser’s now free of debris. Step five; re install the assembly onto the unit with the appropriate fasteners. Step six; connect the unit to the power and check to see if the compressor is running. A recommended rule is to check the condenser coil every month for the first 3 months of use. This will tell you how dirty your environment is. Generally, you should be cleaning your condenser coil every 60-90 days depending on the environment in which it is used. Never use filters in any shape or form as these instantly block air flow and do not allow the unit to run properly.

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Be sure to check out this video to learn how to clean your condenser on your True refrigerator! Step-by-step instructions are given on how to properly clean your condenser, and how to figure out how often you should be cleaning it.

True TUC27/TWT27

True TUC27/TWT27

The TUC27 and TWT27 are True’s 27”, undercounter and work top refrigerators. Both TUCs and TWTs come in many different sizes and are available in a freezer as well. The difference between the two is the backsplash found on the work top. Made with high quality metals, TUC27 and TWT27 have an all stainless steel front, top, and side with an aluminum back to match. Make sure to leave adequate room for the cabinet’s dimensions. The self-closing door to these units come equipped with 12” recessed door handles and have a 90 degree stay open feature. Glass doors and drawers are available for each cabinet. These units come standard on 5” casters with options for legs. On the interior of the TUC27 and TWT27, you’ll find NSF approved, white aluminum walls and stainless steel floor for easy clean cove corners. Another interior feature is the 2 adjustable, heavy-duty PVC coated wire shelves. Each door comes with easily removable gaskets. The entire cabinet is foamed in place with zero ozone depletion potential , zero global warming potential Ecomate foam. The TUC27 and TWT27 both have an oversized, balanced refrigeration system that ensures faster temperature recovery and shorter run times in the busiest of foodservice environments. Please contact your local foodservice equipment provider for more information. Certain features and benefits may vary by country or location. True’s TUC27 and TWT27.

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Looking for a reliable undercounter and work top refrigerator? Try True’s TUC27 and TWT27! Both units have an oversized, balanced refrigeration system that ensures faster temperature recovery and shorter run times.

True R290 vs. R-134A Servicing Differences

True R290 vs. R-134A Servicing Differences

This video will show you that there are very few changes in making a refrigeration repair on an R290 HC system versus a R-134A/404A refrigeration system. When working on a hydrocarbon R290 system, make sure you are using refrigerant-grade R290 propane and not standard propane. Let's first focus on the tools. These are hte specialized tools to service an HC system. A leak detector designed to detect propane, these are readily available on the market. However, we also stock these through our parts department. The safety placard, R290 refrigerant, and the optional recovery tank. Next are the tools common to both refrigeration system repairs. And lastly, tools for servicing R-134A or 404A which includes a recovery machine, tank, and 134A/404A refrigerant. The recovery tank and machine are not required for HC repair. Now lets show the differences in making the refrigeration repair. The repair we are going to show is replacing a condensing unit on an HC system. The first step in making any repair on an HC or 134A/404A system is to correctly diagnose the failure. We are starting with the knowledge that the service technician has already diagnosed a failed compressor. Our HC repair starts with the service technician placing the safety placard in the area he will be making the repair. Then, you will turn on the leak detector or gas meter. The next steps to replace the compressor are the same, whether you're changing an HC or a 134A/404A compressor. The service technician will install piercing valves to allow access to the refrigeration system. After the valves have been placed on the suction and discharge process tubes on an HC system, the technician can vent the refrigerant directly into the atmosphere. On a 134A/404A system, the technician must recover the refrigerant in the system. Once the refrigerant is out of either system, the technician will cut the compressor pull-out right where it braises into the compressor. If the technician is replacing the condensing unit, as he is in this repair, he will then cut the liquid line as it exits the dryer. If he is replacing the compressor, he will cut the compressor discharge line right as it exits the compressor. Once the compressor has been removed, you will install the replacement compressor. This is done by cleaning the tubing ends and fitting them to the new compressor. The next step on an HC system is to set up the nitrogen tank to circulate oxygen-free, dry nitrogen through the system. We recommend you set the nitrogen regulator between 3-5 PSI and purge nitrogen through the system for a minimum of 2 minutes before you start to braise. We suggest you continue to circulate nitrogen through the system the entire time you are braising. This is a step that many seasoned service technicians do no matter what type of system they are working on. We set the nitrogen up to start to circulate through the discharge process tube and exhaust out of the suction process port on the compressor. In this video, we have a process tube in that does not have a shredder valve core on it so we have let the suction gauge hose off the system for the nitrogen to escape. If the fitting had a valve stem, you would have to connect the hose to allow the nitrogen to escape. Once the compressor is braised into the system, all of the following steps are the same you would take if you were replacing a compressor in a 134A/404A compressor. For any questions please contact True's technical service department at 1-855-372-1368.

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This video gives you helpful step-by-step instructions regarding the proper techniques for servicing various refrigerant systems. Whether you have a unit that runs on R290 or R-134A/404A, this video will assist you.

True R-290 Refrigerant Service Training

True R-290 Refrigerant Service Training

R-290 Repair Training

The goal of this video is to show you safely and correctly how to make a repair on any cabinet produced with R-290 refrigerant. The first thing to consider is, how do I identify the cabinet I'm working on uses R-290 refrigerant? All R-290 equipment is required to have special labeling throughout the cabinet. Besides the serial tag label, you'll see several labels on the cabinet interior and the back of the cabinet. Additionally, the condensing unit will have several labels on it. It is also required that all R-290 equipment have red sleeves over the refrigerant line process tubes.

Now that you've properly identified the cabinet as using R-290 refrigerant, also be aware that the cabinet was manufactured to meet specific UL guidelines and standards that pertain to R-290 refrigerant; because of this True requires any part used for the repair to be an OEM part. For any reason you receive a replacement part that is not exactly the same as the part you are replacing, stop and call True before continuing. All the fan motors have a sealed shaft. All the relay and temperature controls have sealed contacts. The wire connectors that we use require a certain amount of force to pull the wires out of the connectors, which eliminates any spark potential. Wire nuts and crimp type connectors do not meet this requirement, therefore, they should never be used in any R-290 cabinet.

For all refrigeration repairs, you're still required to follow good refrigeration practices. Standard refrigeration tools will still be required including oxygen free dry nitrogen, a micron gauge, and shut off valve for your charging hose. In addition to these tools, you should also use as short of a refrigerant hose, as possible, as well as a pinch off tool. Now let's focus on the additional specialized tools that will be required for R-290 service. You will need a combustible gas leak detector, the safety placard, use only R-290 refrigerant. If you're using the 1 lb. cylinder supply by True, you will also need to use the specialized charging valve. These are the only specialized tools needed to service an R-290 system. True offers these parts individually or as part of several types of R-290 repair kits. Please contact True's parts department for pricing and availability.

The following procedure should be followed when doing any type of refrigeration repair. True requires the following good refrigeration practices, these should practices should include, but are not limited to: not leaving the refrigeration system open to the atmosphere for more than 15 minutes, always change the dryer whenever the refrigeration system has been opened, use a micron gauge, and pull a vacuum to a minimum of 500 microns. The introduction to the refrigeration system of anything other than a flushing agent, nitrogen, R-290, or refrigerant oil is prohibited. All refrigeration repair should be made in a well ventilated area. The repair we are going to show is replacing a condensing unit on an R-290 system that was previously diagnosed with a locked-up compressor.

Our R-290 repair starts with a service technician turning on his combustible gas leak detector and leaving it on throughout the unit repair. When you turn on the combustible gas leak detector it will have to self-calibrate, this will take about a minute. Once the high-pitch beeping levels off, you can continue. Do not proceed with the repair until the meter levels off. Put on your safety glasses. The technician should then display the safety placard in the area he will be making the repair in. Disconnect the unit you're repairing from any power source. The service technician will then need to install temporary piercing valves to allow access to the refrigeration system. To do this, you may need to trim a portion of the required red identifying sleeves back and place the temporary valves as close to the crimp on the end of the process tube, as possible. The combustible gas leak detector may go off during this process. Once the high-pitch beeping levels off, you can proceed.

After the temporary valves have been placed on the suction and discharge process tubes on an R-290 system, the technician will have to install his manifold gauge set with a short of hoses as possible on each of the temporary valves. Once again, the combustible gas leak detector may briefly go off. Wait for your meter to level off, then proceed with the repair. To remove the refrigerant from the system, you can open up both the high and low side lines and release the refrigerant slowly into the atmosphere. Doing this will more than likely set the combustible gas meter off. You should immediately shut off both valves on your manifold and allow any release R-290 refrigerant to dissipate in the atmosphere. Once the combustible gas meter levels off, you can continue to release R-290 refrigerant, repeating this process until all the refrigerant has been released from the refrigeration system. Once the refrigerant is out of the system, the technician must use a tubing cutter to cut out any failed refrigeration component. The reason for this is to prevent any possible spread of contamination and for the overall safety factor. For this example, the technician will cut the compressor pull out right where it brazes into the compressor. He would then cut the liquid line as it exists the dryer. If the technician is replacing the compressor, he would cut the compressor discharge line right as it exits the compressor instead of the liquid line as it exits the dryer.

Once the condensing unit has been removed, you will set the new condensing unit into place. Before pulling the plugs out of the compressor ports, be sure all of your refrigeration lines have been cleaned, pre-fitted, and are ready to be installed. This will minimize the amount of time the refrigeration system is open, which reduces the potential for any moisture to be absorbed into the compressor oil. When brazing on an R-290 system, you must always purchase oxygen free dry nitrogen through the system for a minimum of two minutes before and during brazing. We recommend you set the nitrogen regulator between 3-5 psig. Start to purge the nitrogen through the high side process tube, allowing it to exit out the suction process tube. You can now start to braze all of the joints.

Once all brazing is done and the solder joints have cooled, pressurize the system with no more than 200 psig of oxygen free dry nitrogen to leak check. Once we know that there are no leaks, you're ready to evacuate the refrigeration system. Release the nitrogen charge down to about 2 lbs. of nitrogen pressure to ensure that no outside air is being drawn into the refrigeration system. Connect your charge hose to your micron gauge, that should have already been connected to your vacuum pump. Start pulling a vacuum as soon as possible to help remove any moisture from the system. Continue to pull a vacuum until you reach a minimum of 500 microns. Once you reach 500 microns, you will want to close off the shut off valve on the charging hose as well as the high and low side lines on your manifold gauges. Remove the charging hose going to your micron gauge. Place the adapter valve on the 1 lb. R-290 cylinder. Be sure to leave the R-290 cylinder in its box. Then attach a charging hose to the R-290 adapter valve, place the cylinder in the box on its side on the charging scale. Open up the tank valve, then bleed the charging hose. We recommend placing something heavy on top of your charging hose so that if the hose gets pulled, it will not affect the scale. Zero out the scale. Open up the shut off valve on the charging hose. R-290 can be added as a liquid or a vapor. Open up the high side valve until the desired charge has been weighed in, then close the valve. If the system didn't take it's full charge, close the high side valve and start the compressor and allow it to run for a minute. Then slowly open the low side valve until fully charged. Once the system is fully charged, close the adapter valve on the R-290 cylinder as well as the shut off valve on the charging hose. Allow the unit to run to verify operation.

It is now time to remove both your hoses and temporary access valves. True requires the removal of any access valves on any refrigeration system. The next step would be to remove the refrigerant that is trapped in the high side hose to assure that we have proper charge in the unit. To do this, pinch off the high side process tube in front of the access port. Next, you want to open up the high side valve, then slowly open the low side manifold valve to draw all the refrigerant out of the high side hose. Once the pressures have equalized, you can close the high and low side manifolds. Using a tubing cutter, cut the high side process line in front of the temporary access valve, behind the pinch off tool. This could cause the combustible leak detector to go off. Wait for the combustible gas leak detector to level off before moving on. Be sure to crimp the end of the copper tube down, so that it will make it easier to weld. Test the end of the line with the bubble to make sure it's not leaking. Once the combustible gas leak detector levels off, you're ready to braze the end of the process tube shut. Once the process tube cools down, remove the pinch off tool and thoroughly leak check with soap bubbles. Now you can repeat these steps for the low side process tube. Once the final repair's completed, if the red identifying process tube sleeves have been removed, they must be reinstalled once the process tubes have cooled down.

If you have any questions prior to working on an R-290 system, stop and contact True's technical service department at 1-855-372-1368 or 1-800-325-6152.

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Are you curious about how to properly repair your True R-290 refrigerant system? Check out this informative how-to video for an in-depth look on the service process.

True R-290 Refrigerant Optional Charging Method

True R-290 Refrigerant Optional Charging Method

This video will show you one of the ways to properly charge a R-290 system. Before charging, you must make sure the refrigerant you are using is refrigerant grade R-290 propane and not standard propane that would be used for a gas grill. In this video this system has already been repaired, and the dryer has been replaced. Before you begin any hydro-carbon refrigeration repairs, it is recommended that the repair is done in a well ventilated area, all ignition sources have been extinguished, the HC leak detector is turned on for the whole duration of the repair, and the safety placard is in the area where the repair is being made. After your vacuum has been pulled to 500 microns, shut off the valves at the low side process and high side process tubes. And then shut off the valve at the vacuum pump. Remove the hose from the vacuum pump, and set the 1 lb. tank of R-290 on its side and onto the scale. Connect the charging hose to the tank's adapter, and open the tank's valve. Then bleed the hose connection. Place something heavy on the charging hose so that if the hose gets pulled, it will not affect the scale. Open the charging hose at the tank. Zero out the scale. At the high side valve, open the valve, and then close it when the desired charge has been weighed in. If the high side did not fully charge, start the compressor and open the low side valve to finish the charge. Then, close the valve, and leave the valves closed. Before removing the hose, pinch off the process line. Remove the hoses and the valves. Use the bubble solution to make sure that the pinch-off tool is tight enough and that no refrigeration is leaking out. Braise the line closed. Repeat for the other process line. You can bend any remaining charges in the hoses. Make sure to do this away from any ignition source and in a well ventilated area. For any questions, please contact True's Technical Service Department at 1-855-372-1368.

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Maintain your environmentally-friendly, R-290 refrigeration equipment to help promote durability and longevity! By charging the refrigeration system yourself, you can save both time and money while ensuring that your equipment is in tip-top shape.

True Hydrocarbon Refrigerant

True Hydrocarbon Refrigerant

With growing concerns of the atmosphere taking on more and more hazardous emissions, True looks to be a part of the solution in practicing responsible manufacturing. Hydrocarbon refrigeration is the next step towards better refrigeration and environmental responsibility. Hydrocarbon refrigeration is not new. It has been around for decades and is widely used throughout the world. At least 40 percent of global household refrigerator production now employs hydrocarbon refrigerant. In 2011, the EPA approved hydrocarbon for use in the U.S. and it became a real choice as a natural refrigerant. The government has gone even further to initiate a ban on hydrofluorocarbons and setting energy regulations as early as the year 2019. True was recently recognized at the White House for its support and leadership in committing to reduce emissions of HFC's. With these changes in place, we now have 1.5-1.8 billion domestic hydrocarbon refrigerators and freezers in operation. The environmental impact is the real driving force behind the change. Hydrocarbon, or R-290 refrigerant, has a substantial benefit to the environment as it has a low global warming potential of 3 and 0 ozone depletion potential. The EPA has initiated the de-listing of refrigerants R134a and R404A. Hydrocarbon refrigeration is safe through regulation and charge limitations. Stores are filled with items containing propane and other flammable gases, and we use many safely in our every day life. As you can see, our coolers actually contain less propane than many everyday products. Our coolers have also seen an improvement in efficiency as seen in this chart, which will help us meet future regulatory requirements. In our labs, cabinets go through rigorous testing. With hydrocarbon refrigerants, this is no exception. To comply with regulatory safety standards across the globe, we have conducted various tests on our hydrocarbon cabinets. Our cabinets have always stayed within the non-flammable levels as very little refrigerant is actually needed to operate each unit. We at True want to make a difference. True has spent years developing hydrocarbon refrigeration and we are ready. Hydrocarbon cabinets are now on production and like all True coolers, careful inspection and quality control throughout the manufacturing process achieves top quality equipment for our users. The final step in the process is the charging with our natural refrigerant, hydrocarbon. Once charged, the cabinet is sent down the line and ready to be packaged. True is proud to be producing a more efficient and environmentally-friendly product. As we look into the future, we continue to look for better innovations that make us the best manufacturer of refrigeration in the industry. Please join us in this journey towards a more sustainable future.

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With environmental concerns on the rise, True refrigeration is taking the necessary steps to prepare for the future. Check out this video to learn more about hydrocarbon refrigeration and its impact on the world around us.

True Undercounter and Worktop Refrigerator

True Undercounter and Worktop Refrigerator

The TUC and TWT are True's undercounter and worktop refrigerators and freezers. Both TUCs and TWTs come in many different sizes. There are two types of TUCs and TWTs: Standard Depth and Deep units. The standard depth units have their refrigeration system running across the back. The deep units have their refrigeration moved to one side of the cabinet which utilizes the entire depth of the cabinet for storage and potential use of sheet pans. The difference between a TUC and TWT is the backsplash found on the worktop. Made with high quality metals, the TUCs and the TWTs have an all stainless steel front, top, and sides with an aluminum back to match. Make sure to leave adequate room for the cabinet's dimensions. The self-closing doors to these units come equipped with 12" recessed door handles and have a 90 degree say open feature. Glass doors and drawers are available on most sizes. These units come standard on 5" casters with the option for legs. On the interior of the TUC and the TWT you will find NSF approved white aluminum walls and a stainless steel floor with easy cleaning coved corners. Another interior feature is the four adjustable heavy duty PVC coated wire shelves. Each door comes with easily removable gaskets. The entire cabinet is foamed in place with zero ozone depletion potential, zero global warming potential Eco-mate foam. TUCs and TWTs both have an oversized and balanced refrigeration system that ensures faster temperature recovery and shorter run times in the busiest of foodservice environments. Please contact your local foodservice equipment provider for more information. Certain features and benefits may vary by country or location. True's TUCs and TWTs.

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Learn the ins and outs of the True TUC and TWT undercounter and worktop refrigerators and freezers!

Specs
Width 27 5/8 Inches
Depth 31 1/8 Inches
Height 33 3/4 Inches
Interior Width 26 1/4 Inches
Interior Depth 24 5/8 Inches
Interior Height 26 1/4 Inches
Amps 5 Amps
Hertz 60
Phase 1
Voltage 115 Volts
Access Type Doors
ADA Compliant Yes
Backsplash No
Compressor Location Rear Mounted
Compressor Style Side / Rear Breathing
Door Style Swing
Door Type Solid
Energy Star Qualified Yes
Hinge Location Right
Horsepower 1/3 HP
Made in America Yes
NSF Listed Yes
Number of Doors 1
Number of Shelves 2
Style ADA Height
Temperature Range -10 Degrees F

Customer questions about this product

How do I know if this unit will fit under or match the height of my ADA-Height counter?
Many manufacturers offer their refrigeration equipment in several different height options to best meet your needs. Here's a breakdown of how we classify these different heights:

Counter Height: Work surface is more than 34" high; standard height unit.

ADA Height: Work surface height is less than 34"; complies with ADA regulations.

Low Profile: Work surface height is less than 32"; designed to fit under most ADA-height counters.

If the unit you are purchasing does not have a flat top, such as a worktop or sandwich/salad prep table, it may affect whether or not it will align with certain countertops. To ensure that the product will meet your needs, please reference the product's literature and specifications.
I haven’t heard of R290, R600a, or R513a refrigerant before. What is it?
R290 (also known as high purity propane or CARE 40) and R600a (also known as refrigerant grade Isobutane or CARE 10) are hydrocarbon refrigerants. R513a (also known as Opteon XP10) is an HFO (hydrofluoroolefin) refrigerant. They are being used as an eco-friendly refrigerant by some manufacturers in response to the EPA’s Significant New Alternatives Policy (SNAP) Program. Read more about this program in our blog post on Refrigerant Regulations.
Why is there a step in the interior of this undercounter unit?
This unit’s refrigeration system is located in the lower rear of the cabinet, causing the step in its interior. The step may decrease the inner depth of the cabinet's lower interior versus what is listed as its overall interior depth, so please check the unit’s specs and diagrams to ensure it will accommodate your storage needs.
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Details

The 27" wide True TUC-27F-ADA-HC undercounter freezer is ideal for tight spaces at your busy establishment! Its 3" diameter stem casters lower its working height to an ADA-compliant 34". Two adjustable, heavy duty PVC coated wire shelves help you keep the interior organized no matter what you're storing. Designed for maximum performance and efficiency, the TrueTUC-27F-ADA-HC undercounter freezer will provide years of dependable service.

- Solid stainless steel front, ends and countertop; self-closing door with 90 degree stay-open feature

- Aluminum finished back; clear coated aluminum interior with stainless steel floor

- 1/3 hp compressor, R290 refrigerant with Ozone Depletion Potential of 0 and Global Warming Potential of 3

- Foamed in place polyurethane insulation maintain -10 degrees Fahrenheit; automatic defrost

- 2 adjustable, heavy duty PVC coated wire shelves

Overall Dimensions:
Width: 27 5/8"
Depth: 31 1/8"
Height: 33 3/4"

Interior Dimensions:
Width: 24"
Depth: 24 5/8"
Height: 26 1/4"

This Item Ships via Common Carrier. For more information and tips to help your delivery go smoothly, click here.

  • NSF Listed

    NSF Listed

    This item meets the standards imposed by NSF International, which focuses on public safety, health, and the environment.

  • Made in America

    Made in America

    This item was made in the United States of America.

  • Energy Star Qualified

    Energy Star Qualified

    This item has been Energy Star Qualified by the US Environmental Protection Agency and the US Department of Energy, making it an energy-efficient product.

  • UL US & Canada

    UL US & Canada

    This item has been tested and meets safety standards imposed by the Underwriters Laboratories (UL) for use in the United States of America and Canada.

  • ADA Compliant

    ADA Compliant

    This item meets the criteria established by the Americans with Disabilities Act (ADA), helping make your restaurant more accessible to people with disabilities.

  • 5-15P

    5-15P

    This unit comes with a NEMA 5-15P plug.

Spec Sheet Specsheet TUC_TWT_Freezer_Manual Manual Warranty Warranty

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Warranty Info

PLEASE NOTE: This is not a replacement warranty. Units purchased in 2013 or later will have a 3 year parts and labor warranty; units purchased prior to 2013 will have a 1 year parts and labor warranty. RESIDENTIAL USERS: Vendor assumes no liability for parts or labor coverage for component failure or other damages resulting from installation in non-commercial or residential applications. The right is reserved to deny shipment for residential usage; if this occurs, you will be notified as soon as possible.

Equivalent Items

Equivalent items and any associated illustrations or descriptions are presented for your reference. These are items which, based on available manufacturer information, are comparable to the stated original item. These items are not necessarily authorized, sponsored, or endorsed by the manufacturer of the stated item, or by the manufacturers of equipment compatible with the stated item; any OEM names mentioned are registered trademarks.
True Refrigeration TUC-27F-ADA (Formerly)

Customer Reviews

  • Overall User Rating: True TUC-27F-ADA-HC 27" ADA Height Undercounter Freezer

    5.0 stars from 1 review

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    People Talk About:

    people mall light lift great gate front freeze fast extra

    The freeze works great. Got cold really fast. Also, light weigh and on wheels. If you have two people, you don't really need to pay for anything extra except for the lift gate. We had it dropped off in the front door. Two people unwrapped and wheeled it in the mall!

    from bully boba Posted on

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