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Product Overview

  • Covers all waitstaff roles and responsibilities
  • Discusses the importance of customer service
  • Addresses different establishment types, including family-style and banquet
  • Shares insight on meat carving and serving techniques, such as flambe
  • Written in English
  • 288 pages
  • Revised 2nd edition
UPC Code:9780910627474


Shipping Weight
0.82 lb.
Number of Pages
Restaurant Management


Ensure efficient and quality training of your employees with this comprehensive The Waiter & Waitress and Waitstaff Training Handbook. From bus persons and hostesses to head waiters and captains, this guide provides detailed expectations and responsibilities for each position. It breaks down the importance of customer service and how to interact with your valued patrons.

To further address the food service industry's diversity, this book discusses different establishments, including French, American, English, Russian, family-style, and banquet venues. Throughout its pages, this book shares important insight into important universal talents, such as meat carving and serving techniques, including flambe.

Page Count: 288

Because this item is not stocked in our warehouse, processing, transit times and stock availability will vary. If you need your items by a certain date, please contact us prior to placing your order. Expedited shipping availability may vary. We cannot guarantee that this item can be cancelled off of the order or returned once it is placed.

Customer Reviews

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4.3 stars from 3 reviews

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Frequently Mentioned

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