went through 3 of these in about a year. turned out to be the door latch being fragile. if its damaged by catching on a shirt or anything, its plastic, then you need to spend a lot of money on a new door. the latch isnt sold separately, and without repair the microwave wont heat. The part is molded plastic and probably cents to make, but again, only choice is a new door. Otherwise the unit worked well as advertised. in trash now and searching other brands. would not recommend.
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