Verified Purchase
Was good when it worked. It still would work, if it wasn't for the door latch not falling off. So, one of the two little hooks that lock the door when you close it, broke off. Why? becuase they are spring loaded and made our of plastic. My microwave is almost new. This broke within a few months. Now with the latch broken, the Microwave wouldn't start because it must be a safety feature, stopping the microwave from working. Even though one latch is still there, I think the safety trip button was behind the latch that broke. If I could find the little plastic assembly somewhere, I will replace it and the microwave will start working again. But I cannot find it. I am hoping customer service can help me out. Will be reaching them out.
1 out of 1 found this review helpful
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