Verified Purchase
This machine is very UNRELIABLE. We've had in service for 3.5 years; 1.5 years was during the low volume, lockdown period. We are on our 4th major repair. Circuit board/controller fried a few months ago. Today we learned the motor burned out. Professionally maintained by Ecolab. Warranty is horrible. Would be fine with limits, but 'drivetrain' components like the motor should be covered for 5 years. [after 5+ years of being a platinum Webstraunt customer, this is our first review. Felt compelled to warn others]
Thank you for your review, Jim! We are sorry this product has not worked well for you. A Customer Solutions Representative will contact you soon!