This mixer started acting odd towards the end of the first year. Unfortunately, I was not quick enough to submit a claim with Webstaurant for the repair since I called about 10 days past the 1 year warrantee date. All that we mix is buttercream and used it a couple times a week during the year. Cost me $1130.00 to replace the bad worm shaft gear. Buyers remorse...definitely!
We appreciate your review, Yvette. We wish this product would have worked out for you. Our Customer Solutions team will remain in contact with you about this if you have any further warranty questions.
WebstaurantStore Customer Solutions