Do not buy this slicer. We are now on our third replacement after having the same malfunction each time. Our first one broke after 8 months (conveniently just 2 months after the standard warranty was over). The next two broke within one week of use. There is a problem with the drive belt that causes it to wear and eventually fail and/or just not work from the get-go. Because it is an in-house brand, Webstaurant is unable to give any manufacturer information such as replacement part numbers, etc. We purchased the extended warranty on our second unit, but are dissatisfied with the response. They sent a replacement quickly, but would not accept a return of the old unit. You just cut the cord and then are stuck with recycling or disposing of a machine that may have been fixable. I will be looking for a different brand that is made to last and made to be repaired, not just thrown away.
We appreciate your review, Kate. We wish this Backyard Pro SL112E Butcher Series 12 inch Manual Gravity Feed Meat Slicer - 120V would have worked out for you. Our Customer Solutions team will remain in contact with you about this.