This unit broke down completely after 9 month.. Unit stopped working on a Friday night tried to chat online but that service was down till Saturday Morning when contacted the sent a link to an outside warranty company that has bankers hours of Monday thru Friday 8 to 4 i was told by webrestaurant that the company will get back to me in 2 or 3 days after that to scheduale an appointment. So my understanding is they might fix it in a week from breaking down. To me this is completely unacceptable and i had to my regular guy and eat the cost. This is the second piece of refrigeration that broke down in first year. Do not use this company for any refrigeration as the warranty is completely useless for a busy restaurant
We appreciate your review, Thomas. We wish this product would have worked out for you. Our Customer Solutions team will remain in contact with you about this.