Verified Purchase
- Fuel Type:
- Natural Gas
Looks good and price was good, especially since I bought when it was on sale. It arrived with a wire broken to the high-limit safety switch, so it seems the whole switch has to be replaced. We had SoCal Gas out to do the connection and their tech discovered the problem. I immediately spoke to the warranty company who said I could not just have the gas company do the repair, which would have been same day and low cost. I submitted a warranty claim, and finally have the repair scheduled for tomorrow, 17 days after I initially contacted them. Tech24, their sercive company in my area has to be prodded at every step. I thought I was safe buying this brand because of the "good warranty" but the warranty service is very slow. Time is money. In hindsight I should have Read More
7 out of 8 found this review helpful
Thank you for your review, Jennifer! We are sorry this product has not worked well for you. A Customer Solutions Representative will contact you soon!