Verified Purchase
James Beard Award Winning Restaurant. Microwave arrived in broken, non-operational, condition. Webstaurant refused to replace and forced us to go through the manufacturer to be serviced under warranty. Manufacturer didn't offer to replace, instead they've forwarded claim to a servicer, haven't heard from them yet. Surprised to find out that Webstaurant sells broken equipment. It's now been a week since I had it express shipped and still cannot be used.
1 out of 1 found this review helpful
We appreciate your review, Daniel. Please note that product defects are covered under the manufacturer’s warranty and should be handled through their dedicated warranty service. Our Customer Solutions team will remain in contact with you about this!