Regency 24" x 36" 18-Gauge 304 Stainless Steel Commercial Work Table with Undershelf, 12" Overshelf, Drawer, and Pot Rack

The unit is great. However, understanding this is commercial foodservice equipment, I'm guessing most customers of this product would still expect it to include all the hardware and instructions. The upper shelves had no instructions at all. They and the drawer required figuring out the correct tap screws to purchase and later a second trip to hardware to purchase a stainless steel drill bit to pre-drill holes. Some warning of this would have been nice, both in directions and the website as self-tapping doesn't sound like you need a specialty drill bit or any drilling at all. Be sure to get the drawer positioned behind the lip, I wish mine were more hidden underneath the counter as it impedes your view of the lower shelf. We tried to adjust it later and weren't too successful without removing the tap screws and re-doing it. Don't attempt to do this without the Read More

Terribly difficult to put together, no instructions included, and missing some screws, the drawer does not fit properly, lots of things that could be improved. At least Drill some pilot holes, we had to purchase more things to get it assembled. I feel like as the customer, I should not have to drill through stainless steel. If I screw it up what then? And paying to receive it assembled is just not feasible this day and age. Your going to charge me a ridiculous amount to put it together, then double the shipping to get it to me. We were going to purchase another one, but not now.

Great product. Great company and great customer service. Can't thank you enough,