Verified Purchase
Extremely disappointed with this toaster!!!!! Even on the slowest setting, I can't get it to give a bagel a proper toasting without 2 passes. Our old APW brand gave a better toast on medium to fast speed than this one does on slow speed. I bought this because I liked the ability to use only top or top and bottom heat, but since it's not good for more than merely warming a bagel, and we're a fairly busy bagel store, it's useless to me. I wish I had saved the box, so I could send it back to the manufacturer and tell them they made a poor quality product. I love the webstaurant store, order from the regularly, but don't even think they should sell this product. I'm even thinking of taking a video of this product at work start to finish on a bagel to show how it doesn't have the ability to toast a bagel properly.
2 out of 2 found this review helpful
Thanks for the review, Evan! We apologize for the inconvenience this toaster has inflicted. A Customer Solutions Representative will be in contact with you about this.