Verified Purchase
This a very dangerous product.. multiple cups exploded in our staff hands. They do not hold the heat properly and break when in contact with heat. We have more than 3 cups that exploded and the glass went every where. Thankfully no-one was dangerously injured but did got some minor cuts from it. PLEASE REMOVE THIS PRODUCT FROM HERE ASAP.
Thank you for your review. We’re sorry these glasses have not met your expectations. In order to maximize the life of glassware, it is important to avoid mechanical and thermal shock as these create microfractures in the glass. To minimize mechanical shock, take care when stacking and avoid clanking the glasses together or grabbing multiple glasses by the handle when bussing. To minimize thermal shock for hot beverage applications, try pre-warming your glassware before pouring or at least ensure that the glasses are not cold. Adopting these practices and training staff on proper usage can go a long way toward improving the service life of your glassware, but if you need something more durable, we recommend going with non-stacking china cups.