Broke on 2nd use. Big mistake buying this expensive product. Big mistake thinking Webstaurant will back up what they sell. I trusted the Webstaurant sales advisor's recommendation on this one but it backfired on me. All Webstaurant support did was recommend contacting a 3rd party warranty company who doesn't have any technicians in our area, and parts are impossible to get. Now I'm stuck with a problem on my hands instead of cooking. I bet Webstaurant will reply to this review with a comment to act like their support team is helping but they're not. Big mistake buying this expensive product. Big mistake thinking Webstaurant will back up what they sell.
We appreciate your review, Nic. We wish this Cooking Performance Group FEC200DK Double Deck Full Size Convection Oven - 240V, 1 Phase, 22 kW would have worked out for you. Our Customer Solutions team will remain in contact with you about this.