DO NOT BUY THIS OVEN! This oven broke down 1 week before warranty was out--it started smoking and had a bad burning smell, smelled of wires burning/plastic melting. After a long and tedious repair process that took over 2 months, in which time I had to buy a replacement oven, it was finally fixed according to the repairman. Since the new oven became the main oven while this one was broken we did not use this one as much until Thanksgiving and guess what happened? Same issue--started smoking and burning smell of wires/plastic. I immediately called the warranty company who proceeded to tell me there was nothing they could do because it was out of warranty!! Seriously!! Complete BS! It is the same problem that they refuse to repair. I asked to speak to a supervisor but I doubt they will even call me back. NOT HAPPY AT ALL!!!! Its barely a year old!!
We appreciate your review, Robin and we want ensure this product meets your needs. Our Customer Solutions team will remain in contact with you about this to help get your unit back in proper working order.