Verified Purchase
We have had several of these units. When they are working, we have been perfectly happy with them. However, after about 3-6 months (on every unit we have had), one side of the maker stops heating. We purchased our last unit in February and one side is already not working. We have tried to figure out if it is something we are doing or if the units are just not as described but we have not had any real luck. If you are only making a handful of waffles at a time and very low volume, this is probably a fine choice. We are a coffee company and do between 30-60 waffles in a 7 hour period and have had quite a bit of issues. Again, when they are heating up, the waffles come out great. Just a bummer to spend money every 6 months on new ones.....
5 out of 5 found this review helpful
Thank you for the review, Jason. We are so sorry to hear that this waffle maker has caused issues for you! A Customer Solutions Representative will contact you about this soon!