Avantco S30 11 Qt. Black Soup Kettle Warmer - 120V, 400W

Purchased two of these soup kettle warmers a few months ago, and neither of them are working any longer. There seems to be issues with the thermostats because they always kept the temps too high. Even on the lowest setting my soups would start to burn. Needless to say I would recommend looking at higher end models.

Thought I would give this brand another try since there isn't a whole lot of choices for soup warmers. Like most Avantco products I have purchased in the past, they either break apart after the warranty or start to rust away just like this one. Just only after one use, the "stainless steel" inset started to rust. This is my FINAL purchase with this brand. -"You get what you pay for"-

We purchased this soup warmer about 2 months ago, and it has since stopped working correctly. No matter the setting it is on the warmer contonues to get hotter and hotter and ruining the product in the warmer. We keep water in it as we're supposed to and have it on the lowest setting and the warmer continues to heat and keeps the product at around 200 degrees.

We purchased 2 of these warmers in April of 2021. It's December, and both of the thermostats have stopped working. No matter how we adjust the temperature, the warmers adjust to full heat. Everything in them gets burned. I need to replace them, and would love to repurchase the same ones so we can reuse the inserts, but I don't have the budget to replace these every 6-8 months. We use them daily, but isn't that what "commercial" should mean? Really disappointed.

Cute, but didn't survive a year. The thermostat has a mind of its own and eventually started burning our soups. On Level 2 (of 12), soup is literally boiling.

We really loved this warmer at first - we bought and regularly used two of them - but not long after the hinges for the lids either broke or became detached, and then one of them just stopped working. Now the second one we have heats to whatever temperature it wants to whenever it feels like it. They've been in active use for less than two years and I'm already shopping for replacements. I would say these are great if they don't get a ton of use, but if you need to use warmers regularly these might not be the best choice. Cute though!

I bought 3 of these a year ago, replaced one after 9 months, now replacing a second. Both started superheating to the point of being dangerous.

First time using I added a little water to the bottom as it calls for and somehow it started leaking through the bottom, I never figured out where the leak came from but luckily my money was credited back onto my account. But this isn’t the first time a product of theirs hasn’t worked for me. They’re cheap and poor quality. Do yourself a favor & purchase something better from somewhere else.

The warmers works fine but the lid snapped off within 3 days of usage. We love the color and it keeps the soups at the correct temp

This soup kettle holds the perfect amount of soup for our busy cafe. It keeps the soup warm all day and we love that the lid has the gap for a soup spoon!

Our sales for soup increased with the setup of these. They are great and add to the appeal of our location we might purchase a few more so that we can carry a few other soups hot for the day.

Time saver if your restaurant is really busy. Keeps soups warm really well. Decent product for money spent. Easy to clean. Definitely worth buying these warmers.

This kettle is amazing! I've used it to keep melted chocolate and caramel warm for dipping desserts! Everyone always gets a kick out of it!

I brought these kettle warmers to keep some cheese dip hot. They lasted about 9 months and then they broke. did not purchase again.

We are constantly using this item during the winter months to keep soups hot for our patrons during those cold winter days.

Great to keep the soup warm definitely recommended

It is a good quality and does what it says it will do, so I am giving it a good review. However, unless you sell large quantities daily, not really a good purchase for daily use.

I bought three, and the temperature of two of them couldn't be controlled after one year of use, and the thermostat was broken.

Nice, polished, light, consistent and great for any occasion.