Avantco MX20WFB 20 Qt. Planetary Stand Mixer with Guard, Standard Accessories, & Flexible Silicone Blade Scraper - 120V, 1 1/2 hp

Do not buy this one. We paid over a decent amount of money for this back in April/May but it got broken after 3 times using it. The axle dropped while it was kneading only 1lb of flour. They said because of residential address so it’s out of 30 day warranty. What a joke!

I purchased this mixer not too long ago. It is used for general mixing application that you may imagine. Breads, whisking sauces, making frosting... whatever. It worked fine for awhile, even though the motor seems to struggle at times with things that are not too thick. However, the pin that holds the beater/whisk/hook in place snapped off (a piece of metal, it seems like a manufacture defect to me). When trying to get this fixed, i was told to find a technician in my area....unfortunately, there are no techs in my area so i have to try to figure out how to fix it myself. A bummer for sure on a 900 piece of equipment. Why does avantco stuff always fall apart as soon as the warranty is up? Good luck out there.

I bake variety breads. They are like cakes. I use sugar and butter and in others oil and sugar. I then add my flour in the end. The liquids are blended well. Not the flour, even though I regularly stop the machine to scrape the bowl. When I added the flour it left lumps of flour in the batter that was not blended in. With the butter and sugar batter there are pieces of the two that were not blended well into the rest of the mixture. I discovered globs of this in the bread once out of the oven. I had to throw out 57 breads because of this. I might as well use a hand blender in a very large bowl and fold in the flour by hand. This has been a nightmare. I bought this Read More

We've had a kitchenaid for 10 years and bought this one for the larger capacity. It's been exactly 1 month from the date of receipt of this machine. We are not a bakery, so it gets very little use. Last night the part that holds the hook or paddle just fell out while mixing batter. We were able to put that piece back but nothing is turning on. Luckily we bought the warranty, but don't want a replacement at all are wishing we could just get another brand.

Paddle was too far from bowl to mix well, leaving unmixed flour or batter. Mixer died after only one year. Poorly made product for the price. Not built for daily commercial use.

The Flexible Silicone Blade Scraper already has a chunk missing from the silicone. I'm very careful when cleaning and used for making cake batter and for butter. This happened after 6 weeks of ownership. Maybe used it 5 or 6 times. For the price of this accessory the longevity of the product is terrible.

It took us a few years to finish our facility. This mixer sat unused for that time. The first time we tried to use it, it would not turn on. The button to power it up is broken. $ down the drain, and as a non-profit, this is not easy to come by. We had issues with 2 different coffee makers also. We won't be ordering appliances through Webstaurant ever again.

This mixer is not suitable for mixing cookies, unless you're okay with mixing only 10lbs of cookie dough at a time (yes, that's how much they told me was safe to use with cookie dough). When I first received my mixer, there was a LOUD clanging sound that was coming from the paddle hitting the side of one of my bowls (this only happened with one of the two bowls I have). I thought the bowl was defective, so Webstaurant sent me a replacement bowl. When it arrived, it did the same thing as the last. VERY loud clanging noise from the paddle hitting the sides of the bowl. It was hitting it so hard in fact, the locking mechanism on the sides of the bowl slowly became unlocked the longer it mixed from the bowl shifting around. I went back and forth with Webstaurant who suggested I added too Read More

You get what you pay for. I wanted to avoid a high price Hobart, and as a startup bakery that doesn't do a ton of heavy duty mixing, we opted for this mixer based on all the good reviews. First, when I received it I noticed how much flimsier both the bowl and paddles are compared to a Hobart. Ok, I figured that's not ideal, but I could live with it. But now, after 10 mos of very light use (< 1 shift/wk in a commissary kitchen), the gear head is leaking oil down into the bowl...just, ewww. I would stay away from this mixer.

This is for very very large kitchen. Not for small or medium size establishments. You will be going too big. This is like for a college or establishment serving 1000 people

The MX20 is a great choice for light to moderate doughs. Make sure you do not change gears while in operation. The four included attachments are more than enough to get pretty much any operation going. We really enjoyed the extra beater with the Teflon scraper that makes sure that the sides of the bowl are incorporated into the dough.

After about 10 uses the plastic scraper started to rip and lost chunks into the cookie dough. Not recommended for initial creaming phase.

GARBAGE! It stopped working on the 4th use!

good mixer. good price point. the bowl is a little deep so paddle and whisk don't catch the bottom inch of it. but for doughs, it's a beast. 5 years of doughs and it is still in good shape.

This mixer has been great! It is sturdy and stands up to multiple donut mixes. The motor runs smoothly. Have not had any issues whatsoever with this mixer. Very dependable!!

For a smaller mixer in a bakery, it works well. I have had it over a year now and it is a workhorse. It now makes a clicking sound but does not stall and still handles well. At the time I purchased it, the price was right.

Happy with it so far! This is my first piece of really industrial equipment for my soap business (specifically, for making body whip in quantities greater than five pots at a time), and holy smokes! It's a workhorse, I knew it would be, but what surprised me was how *quiet* the motor is, compared to my little KitchenAid. I love that there are only three speeds: whisk, hook, and paddle - no question for what to use and when to use it. I adore all the manual bits and bobs, the hooks to secure the bowl, the wheel to raise and lower the bowl, the lever to adjust settings, and the green for go, red for stop buttons. It gives me an increased sense of being in control of the machine when I have to interface with it. I like the emergency cutoff that seems to be present: if the front Read More

I upgraded my KA three times, and then purchased a Bosch for my cottage bakery. When I opened my commercial space, I bought the MX20 and should have purchased it to begin with. This mixer is a beast. I have no complaints whatsoever. The bowls is a great size. I have used it for cookie doughs, frostings, and bread doughs. It handles them all with ease. I would like to note that I was a little concerned on the weight when I ordered it. Definitely pay for the liftgate service if you do not have a forklift on site. It was heavy, but not too heavy that my Dad and I couldn't lift it to put it on the stand. I purchased the 24" stand, item #600MT2424G, which fits it nicely. It is a solid investment that I have thoroughly enjoyed.

We purchased two of these mixers when building out our second bakery location. I do not recommend purchasing these! Throughout the last year and a half the insides have completely fallen apart, and the mechanism to raise and lower the bowl seems to have finally stripped making it unusable. For the price, I would’ve expected them to last a bit longer. We don’t even use them every day—I would say 2-3 days per week, and not full days of use. We have fixed a few things along the way, needing to open it up and rig something up or find little screws that came out and fell down inside. I’ll try buying some new parts to install and see if we can get them working again—but they’ve been a headache and far too sensitive to be worth it! I wish I would’ve either bought something more reliable or sourced a better quality used mixer. Live and learn! The one plus side is the bowls are lighter than other 20qt mixing bowls I’ve worked with, so they’re easy to lift when full.