Verified Purchase
- Fuel Type:
- Liquid Propane
Ordered this unit and when it arrived the gas valve / pilot knob was stuck. After attaching it to an LP source the entire unit started leaking propane. DO NOT BUY THIS UNIT. After contacting webstaurant they said I could not return the item or get a refund and that everything has to be done through ready kitchen warranty. The unit was never fired up or had oil in it. After explaining to ready kitchen warranty the situation and telling them that I did not want this unit, they refused to let me return it and issue a refund. They are sending me another unit apparently and said they will not pay for disposal of the other unit. Long story short webstaurant uses ready kitchen warranty as a shield so they do not have take care pf anything after the fact.
16 out of 20 found this review helpful
We appreciate your review, Sean. We wish this product would have worked out for you. Our Customer Solutions team will remain in contact with you about this.