These look nice at first glance but almost all mugs have surface scratches when looking at them up close. This isn't a big deal if you are using them solely for restaurants and barware. I've ordered a few cases now and each case has been the same quality and issues. I use these for custom engraving so the scratches make the mugs unusable for me as if any scuff, scratch, swirl or air bubble is present, the customer thinks it was a mistake in the engraving process and wants it remade. More than half the case was unusable for my needs. These also have an uneven seam making them sharp on the inside of the handle. I often have to dremmel the seam so it is smooth because I worry about a customer cutting or scratching themselves.
Thank you for your review, Tracy! Please note that we do not advertise this item for engraving and cannot guarantee performance when used to that purpose. Please reach out if you have any further questions.







