Weird to start a one star review with the phrase, “I love(d) this scale!” But it is true. When this scale was working, I absolutely loved it. It worked fabulously for about 7 months, then the chip fritzed out or something-- the display was gibberish and would flash to different configurations-- so Webstaurant replaced it immediately. The replacement worked for about another 10 months, then nothing would happen when I pressed the power button. I tried using batteries instead of the cord. No dice. Since I had surpassed the manufacturers one year warranty, which is based on the original purchase date-- even though neither scale worked for a year--Webstaurant was unwilling to replace the scale a 2nd time. Too bad. I really wish that Taylor would make the scale more durable, even if that means a higher price for us. The scale has so many great features, it would be worth it to me to pay more for one that actually continued working.
We appreciate your review, Rebecca. We wish this Taylor TE22OS 22 lb. Digital Portion Control Scale with an Oversized Platform would have worked out for you. For recommendations, please contact our Customer Solutions team.
WebstaurantStore Customer Solutions