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Great Product, Poor Packaging This is the second Servit Drawer Warmer with Digital Controls I've purchased. It works great—keeps food warm and moist, especially when using a wet towel as the manufacturer suggests. The first unit has been going strong for months. My only complaint is the packaging. Both units arrived damaged, but the second was worse: the box was ripped, the unit was sticking out, and every corner was dented—raising sharp edges and leaving a noticeable dent on top. Despite the dents, the unit still functions well, which speaks to its solid internal build. Still, I’d prefer a flawless exterior, especially for the price. Excellent product, but shipping quality really needs improvement.
1 out of 1 found this review helpful
Thank you for your review, Maria! We would like to gather more information about your experience with this drawer warmer. A Customer Solutions Representative will contact you soon!