ServIt WDSFS-D2 Double Freestanding Drawer Warmer with Digital Controls - 900W, 120V

Great Product, Poor Packaging This is the second Servit Drawer Warmer with Digital Controls I've purchased. It works great—keeps food warm and moist, especially when using a wet towel as the manufacturer suggests. The first unit has been going strong for months. My only complaint is the packaging. Both units arrived damaged, but the second was worse: the box was ripped, the unit was sticking out, and every corner was dented—raising sharp edges and leaving a noticeable dent on top. Despite the dents, the unit still functions well, which speaks to its solid internal build. Still, I’d prefer a flawless exterior, especially for the price. Excellent product, but shipping quality really needs improvement.

Temperature would spike at times causing bread to dry out. Worked well for about 14 months. And then completely went dead. Tried reaching out the the manufacturer for replacement digital controls. Unresponsive.