Verified Purchase
Bought this 2.5 years ago and now it's broke. Auger twisted away and snapped. Cant replace or fix without huge cost. You are out of ice for 24 hours once you go through the cleaning process so there is that. Honestly this machine is useless. It creates so little ice and so slowly you find yourself always out of ice. Definitely a loss on investment every way you cut it (I even bought the 2 year warranty). This has ruined me from the Scotsman product. I will NEVER buy anything this brand again. Yes, that is how poorly badly constructed it is. Cannot test the waters on anything this brand. No Trust.
1 out of 1 found this review helpful
Thank you for your review, Eric! We would like to gather more information about your experience with this product. A Customer Solutions Representative will contact you soon.