I bought 2 of thse units. Put into use on Feb 1st 2006. 1 unit has worked absolutelt great. The other unit not so much. Pilot light would not stay on, called for warranty service and it took 1 month to approve and replace the thermostat. Same unit worked for 3 week and started leaking oil. I called for warranty service at the end of March and Pitco does not want to approve repairs or replacment. Unit has cracks in the weld on the bottom/back of the tank. Pictures have been submitted, techs have been out twice and Pitco is still refusing to honor the warranty.
Thank you for your review, Matthew! We would like to gather more information about your experience with this fryer. A Customer Solutions Representative will contact you soon!
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