Verified Purchase
Please do not purchase this product or buy from this particular website. The customer service representative is not very helpful. The product comes with only a one-year warranty. It was purchased in May 2022 and installed in July 2022. The sanitizer stopped working while it was still under warranty, and Webstaurant sent someone to fix it. However, in November 2024, it stopped working again. Unfortunately, after only another year of use, it has stopped working once more. We use it for very light manufacturing. I spoke to the customer service representative, who sent me an email with a link to find a repair service. I called [redacted], and the gentleman informed me that, based on the parts and model number I provided, the parts are imported. As a result, it would cost more to repair it than to replace it. Essentially, this means it's a throwaway unit.
3 out of 3 found this review helpful
Thank you for your review, Gary! Our Customer Solutions team has been in touch with you about this dishwasher. If you have any further questions, please contact Customer Solutions.