Verified Purchase
- Color:
- Onyx Black
These bar stools arrived damaged. I have tried contacting customer service through their AI chat bot which did not bring up this order correctly making it impossible to submit a request for replacement. I also sent a request to their customer service department, through the website a few weeks ago, with pictures and the order number, along with the item number and have not had anyone respond to my messages. I am very disappointed that there is NO customer service number to call or email address listed anywhere on the website, to get this resolved. In terms of customer service I vote this an F - I will NEVER purchase anything else from this company again.
We appreciate your review, Samson. Our Customer Solutions team will remain in contact with you about this.