Cloth does not contain an accurate dimension. We ordered 26 packs (312 pieces) and there was not a single one the correct size. Every napkin was 17x17 (yet the packaging was labeled as 18x18). Some napkins were not even square and measured less than 17" in size. Thats 11% size reduction and rendered the napkins unfoldable to the desired customer requested pattern. We had originally tried to buy the 20x20's but were told that they were not stocked and had to be drop shipped. Other than the size, the overall quality was good including the hemming, but the napkins were not consumer ready as they contained small fibers of loose fibers and washing was required before use.
Thank you for the review, David. We're sorry these did not work for you. The dimensions on textiles can commonly vary slightly. A Customer Solutions Representative was happy to help you through this issue.
WebstaurantStore Customer Solutions