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Product Overview

  • Great for pre-frozen foods or ingredients
  • White powder-coated steel exterior with full length door handle and aluminum interior
  • Easy-to-read digital controller with automatic defrost; -8 to -1 degree Fahrenheit temperature range
  • Includes 6 poly-coated metal shelves, each with a 66 lb. weight capacity
  • Uses R290 refrigerant; 115V, 3/4 hp
UPC Code:400014091436

Add cold food storage to your facility with the Galaxy GRI-20-FW 30 1/2" white solid door light-duty reach-in freezer.

Designed for extra frozen storage space, this light-duty unit is great for already frozen products. This unit is intended for product storage only. It is recommended that it be opened a minimal number of times per day for the purpose of moving your product into a pull-down freezer. It is not intended to lower the temperatures of your product. It holds temperatures steady between -8 and -1 degrees Fahrenheit for food safety, making it ideal for storing frozen vegetables, breakfast foods, meats, and sous vide dishes. A 115V electrical connection is required for operation.

  • 5-15P

    5-15P

    This unit comes with a NEMA 5-15P plug.

  • ETL, US

    ETL, US

    This product has been certified by ETL, a division of the Intertek Group, to meet applicable electrical product safety standards required for use in the United States.

  • ETL Sanitation

    ETL Sanitation

    This product has been certified by ETL, a division of the Intertek Group, to meet applicable sanitation standards required for use in the United States and Canada.

Convenient Cabinet

The door, with a full length handle, opens to a 19.42 cu. ft. cabinet made of aluminum. It features a set of 6 poly-coated metal shelves to help organize your frozen inventory, and the door locks for added safety. Plus, each shelf accommodates up to 66 lb. of weight, making it excellent for storing large cuts of meat and other heavy products. This unit is intended for product storage only, and it's recommended that it be opened a minimal amount of times per day to maintain proper storage temperatures.

Digital Controls

This freezer offers ease of use with a digital temperature controller and automatic defrost function that minimize maintenance.

LED Lighting

Bright LED lighting illuminates the cabinet for easy loading and retrieval, which gives staff a clear view of the contents so as to reduce the time spent with the door open.

R290 Refrigerant

A 3/4 hp refrigeration system circulates R290 refrigerant to keep temperatures cool. As a specialized refrigerant, R290 has an ozone depletion potential (ODP) of 0 and a global warming potential (GWP) of 3.

Reliable and Mobile

Made with a white, powder-coated steel exterior, the freezer is fortified with polyurethane foam insulation, which helps boost energy efficiency and adds structural rigidity. To encourage proper cleaning and service, the freezer includes a set of 4 casters for mobility. Two of the casters feature brakes, keeping it stationary during use.

Incredibly User-Friendly

The unit's bottom-mounted design makes it easy for employees to load and unload products due to the raised bottom shelf. It also opens up the top of your unit for additional storage space, if needed.

Customer Q&AAsk a Question

Compare to Other Products

Overall Dimensions:
Width:
30 1/2 Inches
Depth:
28 1/2 Inches
Height:
74 5/8 Inches
Capacity:
19.42 cu. ft.
Interior Dimensions:
Width:
25 13/16 Inches
Depth:
22 1/4 Inches
Height:
63 5/8 Inches

This Item Ships via Common Carrier. For more information and tips to help your delivery go smoothly, click here.

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Customer Reviews

2.5

Rated 2.5 out of 5 stars

8 Customer Reviews

2 reviews rated this 5 out of 5 stars.

1 reviews rated this 4 out of 5 stars.

0 reviews rated this 3 out of 5 stars.

1 reviews rated this 2 out of 5 stars.

4 reviews rated this 1 out of 5 stars.

Customers Say

Customers report mixed experiences with this freezer, noting its quick cooling and convenient features like a front temperature display and interior lights. However, common concerns include durability issues, such as failing components and difficulty obtaining replacement parts. Opinions on its design and manufacturing quality vary, with some users facing significant reliability challenges.

  • door
  • freezer
  • parts
  • temperature
  • available
  • design
  • great
  • hinges
  • lasted
  • lock

This AI-generated summary was created from real customer reviews

Rated 1 out of 5 stars
Rated 1 out of 5 stars
Review by

Tony J. from Speed-Tech LLC

Posted on 03/06/2022

Verified Purchase

Type:
Freezer

I purchased the Galaxy model GRI-20-FW just over a year ago and now it's failed. It worked great up until it failed. Once failed no warning and all the products inside spoiled along with a massive mess. The unit creates an overload on the circuit and pops the breaker. In my opinion this item is poorly manufactured and will not last long. My old freezer lasted 28 years, the Galaxy lasted 1 year, just past the warranty. Very disappointed. Web restaurant will not offer any assistance. This is Webrestaurants own product, and its design and quality are exceptionally poor. Buyer beware of this product.

13 out of 14 found this review helpful

We appreciate your review, Tony. We wish this product would have worked out for you. Our Customer Solutions team will remain in contact with you about this.

Rated 4 out of 5 stars
Rated 4 out of 5 stars
Review by

Devin S. from The Digs

Posted on 06/15/2021

Verified Purchase

Type:
Freezer

Cools down quickly and keeps up on busy days. My only issue is the vacuum it creates when closing the door makes impossible to open it again for about a minute so don't close it until you put your stuff back in!

5 out of 6 found this review helpful

Rated 1 out of 5 stars
Rated 1 out of 5 stars
Review by

Jaime D.

Posted on 05/04/2023

Verified Purchase

Type:
Freezer

I have had this replaced once already. It lasted just shy a year before it stopped cooling. Got the replacement and it has been about 6 months and this one just stopped working too! Just stopped cooling and the fan won't work. I am told the warranty is only good for one year following the original purchase. So, they replaced a bad freezer with a bad freezer and I'm stuck with it now. Do NOT buy this freezer.

3 out of 3 found this review helpful

We appreciate your review, Jaime. We wish this product would have worked out for you. Our Customer Solutions team will remain in contact with you about this.

Rated 1 out of 5 stars
Rated 1 out of 5 stars
Review by

Tim B.

Posted on 06/07/2023

Verified Purchase

Type:
Freezer

Stay far away! First few months, the defrost drain tube heater melted through the drain tube. No parts available however we were able to "make it work". At around 18 months the temperature sensor probe failed and again, no parts available! Done with the Galaxy's!

2 out of 2 found this review helpful

Thank you for your feedback! We’re sorry you did not prefer this product. For recommendations, please contact our Customer Solutions team.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Thai V.

Posted on 12/03/2021

Verified Purchase

Type:
Freezer

Just the right size! Coming in at just shy of 74" tall, it is the perfect height for my box truck food truck. The front temperature display makes it really convenient. The door lock is great for a mobile food truck - I also like that there is a strong vacuum on the door. The interior lights are great for keeping things well illuminated. The bad: the door lock is a little flimsy - if you for whatever reason turned it to lock when the door is opened, the locking bit will get bent when you try to close the door on it. My freezer came on a broken pallet stacked on another pallet - it leaning up against the inside of the container box. I had to help the delivery guy so it wouldn't fall over.

2 out of 2 found this review helpful

Rated 2 out of 5 stars
Rated 2 out of 5 stars
Review by

Michael P.

Posted on 07/09/2023

Verified Purchase

Type:
Freezer

The Freezer itself is working. The design of it is not bad. The plastic door hinges at the top and bottom are a true crime in commercial AND home refrigeration design. It's a safety hazard, and the door nearly knocked an employee unconscious when the bottom hinge gave way. Here's the even worse parts (pun not intended): Webstaurant is unable to provide replacement parts. In fact no one can! If they're going to private label this crap, at least use some off the shelf door hinges that are readily available. We manufactured a welded Steel replacement hinge that will likely outlast the freezer itself.

1 out of 1 found this review helpful

Thank you for your review, Michael! We are sorry this product has not worked well for you. A Customer Solutions Representative will contact you soon!

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Hyogeun B.

Posted on 07/15/2024

Verified Purchase

Type:
Freezer

Rated 1 out of 5 stars
Rated 1 out of 5 stars
Review by

Gregory O.

Posted on 08/31/2023

Verified Purchase

Type:
Freezer

This is a hybrid freezer that is worthless!!!! Pure uselessness, we purchased it because of the price point and we paid dearly for it not to work from the very start. It was reading ambient temperature when plugged in and NEVER cooled or froze! Called and emailed Webstaurant and they forward us the manual like we don’t know it’s a defect and not customer hallucination. We called a commercial restaurant service company only to be told it’s a hybrid that they don’t work on and it’s meant for your garage and not a restaurant setting. Called a home appliance repair to look at it and they say it’s a bad temperature probe…meaning the people who assembled it were ready for the weekend and just threw it in there. I’m waiting to see what our final resolution with Webstaurant will be….meanwhile STAY AWAY FROM THIS FREEZER AT ALL COST.

We appreciate your review, Gregory. We wish this product would have worked out for you. Our Customer Solutions team will remain in contact with you about this.

Customer Photos & Videos