Avantco A-12F-HC 25" Solid Door Reach-In Freezer

Bought two and one doesn’t keep french fries frozen. Internal fan doesn’t seem to circulate so top of product is froze but bottom shelves are not. Seems like an easy fix but after two weeks of talking with readykitchen warranty, still no action. DO NOT purchase ready kitchen. Every interaction is obviously geared to not solve the problem quickly. They will not send a tech to fix and as commercial kitchen owners know, we don’t have tome to answer one question a day from a tech in some other country telling us to troubleshoot over a “chat” or email. My product is lost long ago at this point and they won’t even provide a phone number. It is crystal clear the objective of the extended warranty is to take money and never solve the problem. Do yourself a favor and accept its a throw away item and either pay for service yourself if minor or purchase a new one. Ready kitchen is a horrible excuse for a solution.

Item fits perfect in the space we have available. Item also holds a considerable amount of food. Very pleased with item and shipping.

This freezer stopped holding temp after 6 months of use. I have thawed meats I need to toss which resulted in a a huge amount of lost sales.

garbage,don`t waste money on this

I purchased the Avantco A-49F-HC freezer for my small business, hoping for reliable performance, but it has been a major disappointment. After just four years of moderate use, the compressor completely failed, leaving me with spoiled inventory and a hefty repair bill. To make matters worse, Avantco refused to honor any warranty on the compressor, claiming it was outside their coverage period. For a commercial-grade unit, I expected far better durability and customer support. The initial cooling was decent, but the lack of longevity and poor warranty service make this freezer a risky investment. Save your money and look for a more reliable brand with better customer service.

Lasted only a year and a half before the fan went out and it wasn't covered under warranty.

Worst purchase ever! Poor quality very flimsy and so loud it makes me physically ill, headache, nausea. I’m sad, mortified. It cost more to repair than new.

Decent freezer so far. It makes a good amount of noise and rattles (unlike my other three fridge and freezers). I bought a bun rack that (according to website) fits - it did not. The replacement they offered fit but it’s extremely tight - I will need to modify the rack in order for it to fit well. Otherwise works well so far.

Freezer arrived with shelving tracks installed incorrectly and the freezer is very noisy. Even though the freezer arrived with issues webstaurant customer support wouldn’t do anything to help other than suggest I submit a warranty claim on my brand new freezer. The warranty company has been very difficult to deal with. 2 months in and I’m now just getting it diagnosed my a service tech to wait on parts that may or may not require that I end up replacing the unit anyhow. I am beyond dissatisfied with this unit and wish I would not have purchased.

It stopped working after 1 year and 4 months of regular use on ice packs. I submitted claims to the company but no response. They can be a good freezer but once it breaks you are on your own.

Not a good freezer! Only lasted about 1.5 years of actual use! Compressor went out, now it’s unusable without spending $ for new compressor (with labor)! DO NOT WASTE YOUR MONEY!! Not only lost money on the cost of the freezer but had to throw away a lot of food!!

the compress went out. they replaced the compresser had a hvac company replace the compresser and went out again a month later a week after the warrenty was up. Cost more to fix than replacer the unit.

Received defective, did not install early enough to know that there's something wrong with it. One week past the 30-day return period, even though it's new and not used, it's useless.

Cheating on the warranty 6 years total they only give 5

Horrible quality! This freezer arrived defective — the LED screen shows a temperature that never goes below zero Fahrenheit. Strangely, the meat seems somewhat frozen, but the ice cream melts. Something is clearly wrong with the cooling system. We submitted a warranty claim over a week ago and have heard nothing back.

Super Fast Shipping!! Ordered on Monday and came Wednesday. This unit is sleek and half the price of others for the same size. Fits well when you have limited space.

Highly recommended

This product looks great seems to be great so far. The only reason for four stars is that we have not had this product very long.

The product quality is terrible. 1 out of 3 was defect upon arrival. The temp was set at -7.6, but the unit does not go below +7.3!

Purchased this freezer and I'm having issue temperature will not stay constant will not get to the -5° that I am trying to get it to the seal is cracked moisture is coming through not happy. I've got food ordered because this is a new startup business having now to look for another freezer.

Just received this product. Plugged it in and it would not freeze. After talking with customer service and speaking with warranty company for a BRAND new freezer I am being told the wrong digital thermostat was installed. This is setting my open up by atleast a week until it gets fixed.

love this freezer. easy to understand instruction manual. no problems staying at temperature. fits a large quantity of product. adjustable shelves and bright light on the interior.

Never use RL carriers again extremely rude and very un professional. If they are ever assigned to a delivery for me again I will not accept product and will return product.it was 2 days late and Came in dented driver said you already signed it's your problem now.i mean he was right there

I have purchased 6 different aventco cooler .and I'm very happy with it. Definitely recommended

We haven't had it for very long but we are very happy with it. It is working great. It has plenty of space and shelving options.

Perfect for what we need!