Verified Purchase
The product itself works and functions great, but there are a few caveats. - Be extremely careful cleaning. None of the interior stainless steel pieces are beveled in any way and have razor sharp edges. I've sliced open my hands every time I've cleaned the bottom drawer. It cuts deep and faster than you can believe. - The pot heater is set to a very high temp and the stirrer is weak. It will burn your popcorn incredibly fast, cause the the popped kernels to stick, and then you've got a burning hot mess and tons of smoke. - Do NOT purchase the 12oz size of kernel/oil combo packs. It is significantly too much for this machine to reliably pop. We waste like a quarter of the kernels from each back, because they burn way too fast. Got all that? Good. The learning curve is STEEP. But once you've got it's quirks, it's amazing. It's probably deserving of 3 stars, but when it's going good, it's just that amazing. 4 stars.
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