Verified Purchase
Disappointed in this machine. I used it twice. The first time I made about 70 single flavor bags for my little girls school for free. (Bought to use in my concession trailer) I let the machine rest and cool down and cleaned after an hour of use. I used a second time briefly. Maybe 2 hours use on it tops. Tried to use it for my first day opening and the first two flavors spun off perfect then the machine quit heating correctly. The floss was gumming up on the head instead of melting and turning into cotton candy. Allowed the machine to heat up properly. Took forever to get a few bags together before I finally gave up! The machine has 3-4 hours run time all together now and it’s a waste of time and money! I didn’t even come close to earning my money back with this product, let alone make a profit!
2 out of 2 found this review helpful
Thank you for your review, Timothy! If using this unit in a concession trailer or other outdoor space that is subject to high levels of heat or humidity, the excess heat/humidity can cause the sugar to gum up and lead to the issues you are describing. It’s suggested to limit the unit’s exposure to high heat environments for best performance and output from the unit. We’d like to work with you to resolve your concerns, so one of our Customer Solutions Representative will contact you soon!