Cardinal Detecto DL1030 30 lb. Digital Price Computing Scale with Printer, Legal for Trade

We would not recommend this product. We have been using it for the last 7 weeks (haven’t even used a half roll of stickers) and it started making an awful noise and will not print the stickers. On top of that, customer service to “help” get it fixed is highly disappointing. With an operational business, one cannot just send in the scale to get fixed without one to continue running the business. “We suggest buying a cheap scale to use while this one gets fixed” - we already spent a lot of money + and used this scale for 7 weeks, to us that is rediculous! Because yes, we haven’t used a whole roll of stickers, we weigh produce and meat multiple times a day which we use this scale for. Disappointed with DeTecto as well as WebsaturantStore in their minimal effort to make/keep a customer happy.

Seems to be a decent scale but good luck with any support for setting it up. The instructions for the set up software are vague at best. They say it can do all this different stuff but if nobody can set it up whats the use. Disappointed.

It's a decent scale, but Cardinal Detecto's customer service is the worst.

The scale is doing the job, so far so good. However, you will need a lot of patience and really dig deep into the manual you may find online (the one that's coming with the scale is useless) to setup it up. But once you managed to go thru this initial setup, you should not be disappointed with this scale.

still optomistic. This scale is not intuitave to program. Heads up, the 90s called with the cd rom and the software doesn't have a Mac version. Right now, the V1 light is flashing and I can't get the scale to do anything. The book in the box is useless. I found a better guide on the website. From what I've figured out so far, the sales buffer isn't empty, so ... that means something? The manual uses the the word buffer 35 times and never says what they mean by "buffer". ie: "System cannot switch buffers into buffer with accumulation while locking PLU." You let the software engineers design and write the user infaces. I'll bring a windows computer to work tomorrow and try the software. I'll hopeful that will solve my issues.