Avantco Ice UC-F-210-A 26" Air Cooled Undercounter Full Cube Ice Machine - 222 lb.

We bought this ice machine and it didn't work. The repairman came out and had to replace the condenser (on a brand new machine). It worked for about a week and is not not producing ice again. Do not buy this brand.

This ice machine broke within the first month of ownership. If you are looking for a reliable machine, think twice. While we have purchased a number of commercial grade appliances from Webstaurant Store, this was not one of our better ones.

We purchased this product 13 months ago and it now does not turn on. It was fairly decent at producing ice, though the ice was always more hollow than I would have preferred.

After 6 months the door separated at its seem causing it to lose rigidity which gives it enough flex to constantly fall out of its tracks and fall off.

This item worked for 17 months with constant cleaning and upkeep. Everything looked and functioned like brand new until it didn't. All at once it didn't harvest the ice. It would then run two more make cycles before erroring out, with the ice locked up and layered over in the tray. I troubleshot easily through 30 more cycles of this - making thickness adjustments, cleaning and recleaning. Made phone calls. Had people look at it. Ultimately, the repair between parts and labor was nearing the total cost of the machine - on top of purchasing ice daily. Ultimately i about broke even on the initial purchase against what a lease would've cost for that same duration, with the exception of the down time and hassle it caused. It's a bummer the machine didn't work out because it worked great when it did - just seems more disposable than anything.

Terrible. Not even big enough to fill one well. So small that it has to go back and of course they want 20 percent restocking fee. Instead of exchanging it for a bigger one they want a seperate order. I am 100 percent never using WebstaurantStore again

Works great, have had it for a couple of years now with no problems