We've used this for one year and one week. The nozzles are coming apart and failing. Since it's a week past the warranty there is nothing they can do to help. This unit didn't stand up to the commercial rigor it was expected to. It did work for a year, so i gave it two stars for that. But I can't afford to replace equipment every year for manufacturer failings.
We appreciate your review, Katy. We are sorry to hear about your frustrations with this unit. We do think there is something here that could help others pick the right equipment, and may help you with your next fryer. While this medium-duty fryer serves many people very well, it is not for every application. Items marked "medium-duty", and carry the lowest pricing in their class have a great purpose, as they can help people starting out, they are great for lower volume operations, and they help people test the viability of new menu items. As a general rule of thumb, if they fail faster than you like, your best bet is to go with something more heavy-duty. We have many heavy-duty options that should be a better fit for you and our Customer Solutions team would be happy to help you in choosing!
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