This blender is a disaster. The description is all about it's power and ability to easily make smoothies and "handle anything you can throw at it" but after making a few smoothies a screw began to come loose. I contacted webstaurant and they said "OH, you can't blend frozen fruit with this blender." They went on to describe how it's on the website saying that- it does say that hidden under the question- Can this blend frozen fruit? But it is NOT listed anywhere obvious where the copy clearly states (and overstates) the RAW POWER of this machine. We began to thaw fruit but the blender completely crapped out after less than a week of operation. This blender is complete and utter garbage.
Thank you for your feedback! We are sorry your Avamix Apex HBX1000 48 oz. 3 1/2 hp Programmable Commercial Blender with Touchpad and Sound Enclosure - 120V did not work well for you. Action has been taken to remedy this. Please reach out to our Customer Solutions team if you have any questions!