Verified Purchase
The design of this grinder is faulty. Two small protrusions at the edge of the plastic cover have to be wedged into two slots on the side before the motor will engage. It's difficult to do that, especially because the cover is large and so it can be hard to get a good grip on it. Mine got chipped. Maybe it was always rough on one side; it was certainly always difficult to fit the cover into the slots. Now, even though it is within warranty and Waring should just send me a new cover, they want me to bring the grinder to some shop and leave it and have it "looked at to see if that part was defective and blah blah blah we are not taking any responsibility for our faulty design." This thing grinds well when you can get the cover on. As for Waring, I won't be buying anything else from them.
3 out of 3 found this review helpful
Thank you for your review, Harry. It looks like Waring was able to fix your issue, if you have any concerns please feel free to contact our Customer Solutions team!